An Acquired Taste
The Lease Maturity audience segment targets households predicted to own a vehicle with a lease set to mature within this timeframe.
What is 0 to 9 months?
The Attribution window for recall connect reporting is
What is a 12-month attribution window?
An SMS offer is sent to an eligible service drive customer within this timeframe after their Repair Order is opened.
What is 5–15 minutes?
When a salesperson sas the customer has been sent "the box" what are they referring to
what is the F&I office
Approximately 56% of new car transactions include this?
What is a trade in?
Who is William Monroy?
According to general best practices for configuring Vehicle Preferences, dealers should adopt a "less is more" What is the minimum number of units that should be configured
What is 2
To ensure accuracy from the DMS, Recall Connect performance reporting is updated monthly, typically around this calendar date.
What is the 13th?
This vendor handles backend messaging infrastructure during dealer onboarding.
Who is Vonage?
The number of trades looked at in a given month vs. the number that are actually acquired is called?
What is look to book?
EDIT
What is by leaving the Share Access box unchecked?"
Who is most likely to survive the longest on a deserted island? voted
Who is .....
Edit- Best practice question.....
What is 45-55%
A customer is called a Lost Customer or Service Defection if they haven’t been back in the dealership in this period of time
What is 24 Mos?
These three locations alert dealership staff when a service customer opts in to SMS Offers.
What are the Notification Bell, Deal Sheet, and Pop-Up Notifications?
Dealerships use a metric to determine how much of their overall expenses are covered by service and parts
What is Fix absorption rate.
These are the 4 main categories of command center
What's new
Fritz insights
Focus
Saved Reports
Who had a completely different career just prior to joining the automotive Mastermind? Outside of the auto industry.
Who is Zack Liberman
In the Opportunity Map, this designated dealer territory is used to segment total available households, loyalty performance, and sales opportunities by zip code.
What is an AOI/PMA?
A dealer targeting 1500 VINs would be paying this much for Recall Connect
What is $4500?
To see Text Activity, Users must have "Enable Service Drive Notifications for All Customers," plus one of these other Permissions
Who are "View All Deals" or "View Assigned and Orphaned Deals"?
EDIT
Who are Incentive Advantage dealers?
Powered by Polk data, this report evaluates a dealership's Conquest/Defection Ratio by showing exactly where they are gaining and losing sales to local competitors.
What is the Market Impact report?
The walls of Castillo de San Marcos were built from this shell-based limestone that absorbs cannon fire instead of shattering
What is coquina?
While all leads receive a direct mail piece in month one of the outreach cycle, this percentage of top-performing prospects receives direct mail in months two and three.
What is the top 25%?
Mobility Global uses driver data to generate this score for targeting the right VINs.
What is the "Likely to Remedy" score?
If a service customer is not assigned to a dealer contact, this person receives the SMS Offer pop-up notifications.
Who is the default contact listed in the dealership's Loyalty Marketing Profile?
EDIT
What is the Acquire portfolio?
This report flags potential churn risks by comparing a dealer's usage across trailing 30-, 60-, and 90-day windows.
What is the Commercial Metrics report?
The dining hall of St. Augustine's Flagler College contains 79 original panels and the world's largest in-use collection of stained glass created by this famed Gilded Age artisan.
Who was Louis Comfort Tiffany?