Vehicle Eligibility
In order to be serviced by AAA, a vehicle must be ________ with tags and have current _________.
In order to be serviced by AAA, a vehicle must be REGISTERED with tags and have current INSURANCE.
When do we offer PD?
Anytime the member states they feel unsafe or there is a P1 or P2 situation!
Per policy at AAA, members must ALWAYS have a ____ __ to show to the driver.
Photo ID
How much gas will Hertz cover for a member?
Enough to get to the nearest gas station.
Who is playing in the Super Bowl this year?
The Chiefs and The Eagles!
What is our maximum GVWR?
14,000
What levels of membership are available in Utah?
Classic, Plus RV, and Premier
How long is our warranty on our current battery policy?
36 months/3 years
Will we allow a T-Mobile RAP customer the option of battery sales?
Yes! Customer Pays for the cost of the battery.
What year was AAA founded?
1902
Would a LYFT driver be covered under AAA?
Only if they are NOT engaged in a rideshare trip at the time of service.
At a Premier level in AZ, what are motor homes and RVs covered for?
Lockout/Fuel
When calling in to get an exception for a 004 member, who do you call?
Per policy, no exceptions can be made for members that are not in our footprint. For members that ARE, you call SRs/DOCs.
What tow destination is covered under Sonsio?
Customer's choice!
How many foreign prisons has Barry (unfortunately) been to?
...2
Are hearses covered under any circumstance? If so, what membership level is needed?
NOT covered. Nice try ghosts...
How much does a single premier level membership cost?
$119.99 a year.
What kind of receipt is needed for R/C?
Does Jaguar/Land Rover cover winch-outs and extrications?
Winch outs-only, no recoveries.
6
Are Slingshot vehicles covered?
Yes!
Who is covered for trip interruption? How long will we cover trip interruption expenses for?
Can an associate just pay for their part of the membership and not the full membership dues when calling the After Hour Payment Line?
Nope! Only way that is possible is if they are transferred to their own membership.
Does Toyota Financial Services get accident towing?
Nope!
Which team member is allergic to the cold?
Sarita