I am received after application is completed. I give information to the new Healthcare member.
Welcome Kit
Where can you find the current goals for the 2nd quarter?
The zone
Who are the member loyalty supervisors?
Dona Fretz and Andrea Ruff
This is the name of the pet dinosaur on the tv cartoon The Flintstones,
Dino
What was the Medicare Part B deductible in 2024?
$240.00
I provide individual Stats daily and a snapshot of month to date results.
Dashboard
What is the goal for UHC Service calls in June 2026?
7.55 minutes
What supervisor is the 3rd party web assist skill champ?
Anthony King
This city is considered home to the "crookedest street in the world".
San Francisco
How many numbers are in an AARP plan claim number?
12
A way to communicate with team
Teams chat
What is the goal in May 2026 for Underwriting AHT?
12 minutes
Which supervisors are the skill champs for ASI and Membership?
Lisa Cupps and Tonita Ubiles
This is the Italian name for a green sauce made with basil, garlic, parmesan and pine nuts
Pesto
What is the language lines client number and PIN number?
Client no# 4283675 Pin # 9811
Helps keep you in adherence every day.
Webstation/IEX Schedule
What is the current goal for Hold Time?
20 seconds or less
Who is Diane's boss?
Tim Setzer
The name of this common salsa often in Mexican cuisine translates to "beak of the rooster
pico de gallo
What 3 metrics on your scorecard determine your QVC payout? What are the goals?
Sentiment - 4.0
First Call Resolution - 90.50%
I am where you go to request time off for any days 3 weeks out.
Time off manager (TOM)
What is the current goal for completing a housing piece in whitemail?
9.5 minutes per piece
Who is Tim's boss?
David Acle
According to Guinness World Records, this is the only food that can never go bad.
Honey