Terms
In firefighting, this term refers to either the basic trousers, boots, and jacket or the full personal protective gear set.
What is bunker (or turnout) gear?
The Four Hallmarks of Distress include fatigue, loss of motivation, negativity, and this 4th trait.
What is persistent cynicism?
True or False: The IAED recognizes the ETC as the first Incident Commander (IC) under the ICS.
What is True?
An effective quality improvement program includes random case review, private feedback, open shift feedback, and this education.
What is Continuing Dispatch Education
In legal negligence, this is proven when a direct link between the breach of duty and the injury/damage is established.
What is causation?
Each individual tuning point on a radio bandwidth signal is commonly called this.
What is a channel?
This term describes a disorder occurring when a normal response to a traumatic event does not fade over
What is Post-Traumatic Stress Disorder (PTSD)?
When a responder needs extra resources at a scene, who is typically responsible for coordinating them?
The Incident Commander (IC) or the dispatcher / communication center
This term refers to the point at which an emergency caller completely loses control over actions and emotions.
What is the hysteria threshold?
QA specialists listen to audio of random calls to compare ETC performance against these.
What are protocol and customer service performance standards?
True or False: Within the electromagnetic spectrum, radio waves are the highest-ener
What is False?
This type of stress is positive, internal, and motivating, unlike distress
What is eustress?
The acronym CAD stands for this in emergency telecommunications.
What is computer-aided dispatch?
If an ETC struggles to speak with a non-English speaking caller, they should do this.
What is obtain foreign language support, if available?
Basic-level instructions given to a caller immediately after initiating dispatch are known as PDIs, or this.
What are Post-Dispatch Instructions?
This type of traffic accident is caused by the passage of an emergency vehicle without direct contact.
What is a wake-effect collision?
This calming technique involves repeating a phrase verbatim with an action and a reason.
What is repetitive persistence?
This is a mobile fire/rescue unit that responds directly to the scene of a fire/rescue incident.
What is a fire/rescue apparatus?
An incident involving the release or escape of a gas, liquid, or solid posing any health/life threat is a.
An incident involving the release or escape of a gas, liquid, or solid posing any health/life threat is a hazardous materials incident
True or False: For the caller, the perceived response time is often shorter than the actual response time.
What is False?
Which group of symptoms represents the four priority symptoms?
(Abnormal breathing, chest pain, decreased consciousness, serious hemorrhage)
This is best described as a type of exhaustion resulting from a buildup of long-term stress.
What is burnout?
During a disaster, the ICS provides a framework for maintaining command, managing resources, and doing this.
What is coordinating efforts?
Which of these is an example of a trauma incident: a report of a burned patient
What is a report of a burned patient?
Quality improvement programs use QA findings to accomplish this main goal.
What is develop strategies and training to help employees improve?