A
What Samsung device is $2.99/month, no trade in required
Samsung A15
When will the Galaxy S24 series be available in stores?
January 31st
All leads should be contacted by what time?
2PM
How often and during what part of the interaction should you talk about CSAT survey?
Every customer, every time. At the end while walking them to the door
When are trainings due
By the 15th of every month
What is the sale price on AT&T-branded power accessories
50% off
Name 3 task that should be completed during down time?
SUPRISE!!!! You've just unlocked 200 points
What do you earn in FAME when you sell the S24 Ultra?
$20
Roam Latin America benefit now includes roaming coverage where?
Dominican Republic
How much do you save on an Apple pencil with the purchase of an iPad?
20%
How much in credits does a customer receive when taking advantage of the Next Up upgrade offer
Up to $350
How much will you earn in FAME if you hit 150% in voice?
$300
How much is the FirstNet Subscriber Paid Triple Play
$49.99
Device protection open enrollment starts on what date?
February 1, 2024
Customer gets twice the storage for no extra cost when they preorder these devices
Samsung S24 Ultra
Samsung S24+
How much is the Exclusive Reward for ENTERTAINMENT/MAS LATINO and above
$100
Business customers that port or bring over a BYOD receives how much in credits?
$150 per line
What tablet is 50% off?
Samsung Tab A9+ 5G
ACP ends on this date
February 8, 2024
Customer saves how much on Samsung accessories with purchase of any Samsung connected device
50%
What 2 devices are FREE with a new prepaid account?
Samsung A03s
Moto G Pure
40 Total CRU (20 voice)
25 Total FN (12 voice)
How much in credits does a customer received when they purchase a Samsung tablet on a new line and an eligible Samsung smartphone
$135
Name 3 discovery questions to uncover voice opportunities
SWEET!! You just unlocked 500 in points
What are the 4 iPhones available on tiered offer?
iPhone 14
iPhone 14 Pro
iPhone 14 Pro Max
iPhone SE 3rd Gen (2022)