Services
What is the service we use to help those that are with a different credit union?
Shared Branching
What is monthly fee for a premium checking's account if minimum balance is not met?
The fee is $10
What can a personal loan be used for?
Anything
If handed a note by someone attempting to rob the building, what should you do with the note?
Keep/Hand to authorities.
What kind of dog does sylvia have?
Frenchie
Who can do a notary in summerwood?
Iris, Sylvia, and Karisa
What kind of transactions trigger a CTR?
What is the minimum amount a member must get on a home equity loan?
$10,000
How many people need to be at the teller line at all times?
2 people
Ariel doesn't really like what?
Coffee
How many days early does direct deposit hit Texas bay accounts?
Two days early
What gas station, do we work with for our bazing fuels rewards?
Shell
What is the max amount a member is allowed to get a home equity loan for?
80% of the homes value
After a robbery has been done at the branch, who does the one who got robbed report to first?
Branch Manager
Which hand is Abraham's birthmark on?
Left Hand
How much does Texas Bay Charge for an international and domestic wire transfer?
$40.00 and $15.00
How many rewards points do we give members for referring a member to open a checking's account?
350 points.
What kind of auto protection do we provide for our members, that is an alternative to a dealership warranty?
HealthCAR
Where is the robbery kit located?
Branch managers office
How long has Big Boss Iris been with Texas Bay?
9 years
If a member wants to do a cash advance through us with our credit card, what is the minimum amount they must do?
25% of available balance
What is the additional percentage that we hold for share secure credit cards?
120% of the amount requested.
Does paying off a secured loan affect your credit score?
Yes, you are closing a tradeline account
What is the procedure when there is 5 minutes left to open and still only one employee at branch and no all clear sign.
Employees should call BM or ABM and do walk through branch with leadership on the phone.
What region has the most senior manager?
North region.