Purchasing
What was the decision Purchasing made when rejection percentages with suppliers increased in round 4?
Changing Vitamin C supplier and negotiating contracts
What kind of capacity were we running at?
We were running at 95% or higher.
What did the biggest source of our penalties come from?
There was overtime and packing issues in operations.
For a round we changed production intervals from 5 days to 4 days – what was the unintended impact of that decision?
We wanted to produce smaller batches more frequently and reduce inventory levels.
What kind of company were you trying to be (low cost, service-focused, balanced, etc.)
We wanted to be a balanced company that could maintain a high service level.
What is the strategy for dual sourcing oranges?
Florida oranges had a long lead time. Another supplier was needed for sharp increases in demand.
How efficient was the bottling line?
There was a lot of unutilized time. We think that if we were able to fully utilize two lines, we would have less bottlenecks.
How did we improve our forecast bias in Round 6?
We looked at previous rounds results and compared it. Overproduction was something we wanted to keep in mind.
Why did our service level drop to around 53% even though we still had inventory in the system?
Inventory became unusable because of the strict shelf life set by sales.
What was a surprising outcome and why?
Our service level dipping even though we had inventory to sell.
In the earlier rounds how did the contract reliability when four out of the five suppliers fell short and affected the other departments?
Suppliers were not meeting their contracted agreements causing production to be slow and sales to not meet service agreements.
Inflating PET bottles? What happened and why?
We couldn't inflate bottles when it first became available in round 5 because of our -23%ROI. We can try later down the line but will need to recuperate some funds first.
How did the Sales function coordinate with other departments?
Sales stabilized CI and tried to have accurate demand forecasting. We also prioritized high volume SKU's.
What was the biggest mistake in our Supply Chain strategy that led to negative ROI?
There were aggressive changes to safety stock and production to improve efficiency, but the impact on other departments was not considered.
Name 3 tips for success.
Alignment between departments, maintaining service levels, and understanding what changes impact who.