The Backbone
1993 is a significant year in the life of ACC
What is the year ACC was founded?
You are required to carry this during an on-call shift.
What is the on call phone?
This refers to that feeling of cooperation, of commitment to the group welfare, of willingness to communicate openly, and of responsibility to and for others, as well as one's self
What is sense of community?
These things are included when writing an IR?
How was our staff alerted to incident? • When was our staff alerted (specific date and time) to the incident? • Who alerted our staff that there was a problem? • How did our staff ultimately respond to the incident? • First and last names of all parties involved in the incident, including witnesses, participants, and any police or emergency personnel called. • Contact information from all parties involved
Consistently provide every resident with an environment conducive to healthy living, personal growth, academic achievement and professional success.
What is ACC Mission Statement?
Fully and accurately complete this for each prospective resident contact, whether by phone or in person.
What is a guest card?
This is the process of shaping the environment, of building the experiences and needs of members both individually and collectively, of creating the attitudes and developing skills necessary to progress toward the realization of those conditions which make up a community.
What is community development?
I can find critical steps to follow when there is an emergency or crisis in this section
What is section 4 – emergency response
This person's interest is in the individual and collective development of students
Who is the Residence Life Coordinator?
Work assigned "Community Assistant On-Call" shifts, which may include, weekdays, weekends, and/or holidays. This is considered a ________ duty.
What are critical duties?
You need to learn enough about others' __________so that you can serve them and accept them for who they are.
What are differences?
This is the location for the lost and found for both campuses
Where is the pickup drawer/Lost and Found is the two rolling drawers under the third front desk computer, labeled as Lost and Found. - Momentum
Where is the CA Closet behind the AGM office, on a shelf labeled as Lost and Found - Miramar
These 3 words that usually go together (hint: food for thought)
What is think clean, think customer service, think community
3 Cs of BOSS
Never show this type of emotion to a customer (resident).
What is your frustration?
This is the fifth stage when dealing with a student in crisis
What is Follow up?
The CA can only hit “Silence” on the fire panel only after doing this
What is : Once the Community Assistant has physical checked out the issue and observed that there is not fire, smoke, or sprinkler leak?
This person responsible for a portfolio of communities including both third-party managed and owned assets
Who is Chris Coleman?
You can find the instructions on how to handle emergencies and other reportable incidents here
What is Emergency Plan?
This is designed to enrich the whole student, and implementation of this model allows students the capacity to interpret and apply relevant experiences and information in ways that are both personally enhancing and socially responsible.
What is the programming model?
This is the only key/s any staff member should keep with them at all times
What are the keys that allow them access to their designated office