Culture
Coverage
Communications
Definitions
Hodge Podge
100
Two H words that all good adjusters have
What are Heart and Hustle?
100
Not to live in the past, but this is the part of the property that Coverage A covers
What is Dwelling?
100
3 things that you can do in your initial contact call that will make your claim go smoother
What are: 1. Build Rapport
2. Show Empathy
3. Explain the process
100
The act of pursuing a tortfeasor for recovery of payout
What is subrogation?
100
Our claims handling system
What is Guidewire?
200
"My Heart Will Go On" by Celine Dion and Frontline Insurance both debuted in this year
What is 1998?
200
Another word for beer is a coverage for items when you are displaced from your home
What is ALE (additional living expense)?
200
Letter Templates, Copies of Policies and where you upload your drafted letters live here on the SharePoint
What is Personal Lines Claims SharePoint?
200
When we need to pin down details in a sworn setting
What is the Examination Under Oath?
200
If it's not in the file...
What is, "It didn't happen?"
300
The program we use to look at people's roofs as the crow flies
What is NearMaps?
300
The V.I.P list for named perils covers this coverage
What is Coverage C, personal contents?
300
This isn't about reading anyone their Mirandas, but tells the insureds that we have identified some coverages issues and we will continue to investigate
What is a Reservation of Rights?
300
These add, remove or modify the base policy
What is an endorsements?
300
The amount of money at the end of this expression: "We pay what we owe,
we owe what we pay,
The minute we owe it,
and not ____ _____ _____.
What is one penny more?
400
CarFax for people
What is ISO?
400
Not the start of a joke but a fence, a barn and a tiki hut live on a property and are covered under this
What is Coverage B?
400
To school yourself on templates, job aids, forms, you would go to this SharePoint site
What is Claims University?
400
Vent Pipe
What is a roof feature for plumbing that squirrels like to eat ang get a little loco?
400
When you complete one of these in Guidewire, ensure you have another in place--- or something StepBrothers create bunk beds to create more room for 
What is activities?
500
Susan thinks that cheddar cheese and this company are always, "Helping make things better"
What is Frontline Insurance?
500
This sweet number is the number of named perils
What is 16?
500
This is the most important factor in turning a difficult claim into a positive experience.
What is Communication?
500
Blane explained this word: Fenestrations
What are openings like doors and windows?
500
Jen Z., your letters, and Mary Poppins all have these qualities
"Practically Perfect in Every Way."