If a tutor has a question about their clearance requirements and you don't know the answer, name two things you can do!
Options include:
-Tell them you're circling to the CE team and will get back to them
-Give them contact information for the CE team
-Direct them to the tutor Welcome Packet
What do we use Tutor Statuses for? Name two reasons.
Judge's discretion :)
Name four advantages to having returning tutors
Judge's discretion :)
Who facilitates our Tutor Orientations?
The CE Team (but tell me if you're interested!)
Which tutor statuses come immediately before and after Clearance in Progress?
Scheduled for Tutor Orientation and Ready to Schedule
What are the two tutor statuses where the handoff from CE to Program takes place?
Ready to Schedule and Scheduled for Tutoring
What is the difference between returning and skip-year tutors?
Returning tutors are volunteers who tutored at least one session during the previous year
Skip-year tutors are volunteers who did not tutor at all during the previous year, but had tutored in prior years
Oh no! Julie missed her Tutor Orientation. Where does she move to in the pipeline?
Tutor Orientation Needed
Which clearance requirement do all tutors need to submit at the beginning of each school year?
Tutor Code of Conduct
What is the one step in the onboarding process that happens IN the Reading Center?
The first two sessions!
At the end of the year, what campaign do we run to collect information about whether a tutor will be returning?
Commit to the Next Chapter
What are the three ways/places we regularly have Tutor Orientations for our volunteers?
Virtually
San Francisco office
Oakland office
What are the four clearance requirements for Reading Partners Traditional (in person) tutors?
Tutor Code of Conduct
Background Check
TB (risk assessment or test)
COVID-19 vaccination
Name the five Tutor Statuses used by the Community Engagement Team
New Lead
Tutor Orientation Needed
Scheduled for Tutor Orientation
Clearance in Process
Ready to Schedule
Aidan is a returning tutor who wants to be matched with the same student as last year. Name two variables in making this possible for them.
Examples include:
-Whether the Reading Center is partnering with us again this year
-Whether the student is enrolling with us this year
-Whether the student is available at a time that works for them.
Jimmy is a tutor who is interested in tutoring in-person through Reading Partners Traditional. Would he go to an in-person or virtual Tutor Orientation?
Trick question! He could do either. Only Reading Partners Connects tutors are limited (they can only go to one of our virtual Tutor Orientations).
What are the two types of TB clearance we allow our volunteers to submit?
Risk Assessment Form
Medical test (skin test or x-ray)
How many rounds of communication does a tutor get in each status before being Dropped Out of the pipeline?
Janice was a tutor in 2020 and 2021, but hasn't tutored since. What are the onboarding steps and clearance requirements she definitely has to do?
BONUS: What might have to complete?
Attend a Tutor Orientation
Submit a Tutor Code of Conduct
Might have to re-do Background Check
Name three of the four overarching goals of our tutor orientations!
Inform
Educate
Train
Inspire