Messages
The title of the blue button in the top left corner
What is "New Message"
The name of the sub tab in the People section that allows you to do bulk actions with people records
What is the Manage tab
What is the pencil icon/edit icon
The definition of an automated workflow
What is a message that will send automatically based off entry to a group on a schedule over time.
The number of keywords and groups you are allowed to have in TIC
What is Unlimited
Name one way you can clear a notification flag in the inbox
What is respond to a message
OR
What is archive a message
Name the ways you can add person details to TIC
What is manual entry, CSV import, & digital connect card.
The name of the phrase that you can attach to a group so that people can text in to join a group
What is keyword
The criteria in which the Automated Workflows steps are ordered in the list
What is by scheduled send time
The name of the tab in Settings where you can update your credit card
What is the Payment Preferences tab
The function of number in an orange circle indicated on the messages section header
What is to notify you of unactioned incoming SMS messages
The color is the Import People button on the People overview page
What is green
The name of the blue button on the groups page that allows you to do additional settings
What is Smart Connect Card
The cost to add an additional 500 messages to your TIC account
What is $12 per bundle
The section where the messages that have already been delivered are shown
What is the Sent tab
The function of the grey plus sign that is located inside of a People record to the bottom right
What is the add to group option
The name of the tab that allows you to see a list of people that are in the given group
What is the Members tab
The process you would follow in order to import the Done for You templates from TIC
What is click import steps in blue, then follow the prompts to add your sender information
The fields that are included in a Basic digital connection card (DCC)
What is First Name, Last Name, Mobile Phone, Email fields
The name of the feature in which you can add personalization to outgoing messages with one click
What is Message Variables
The process in which you opt someone out in their People record.
What is edit the profile and un-check the box to opt them out.
The purpose of the Message History tab
What is to see the history of the group messages (not automated) that were sent for this group
The name and purpose of the calendar icon in the Automated Workflows list
What is a reminder message that is designed to be sent to a church staff member alerting them to do something outside of TIC (phone call, send a note, etc)
The name of the website we store all of our "inhouse" help docs about policies and procedures
What is Slight