Toronto Star Jeopardy

NCS

100

Here you'll be able to see the customer's account history

What is the stack.

200

1003854 represents this in Naviga

What is an account number

300

Changing the first name to Estate of is done when cancelling this account

What is a deceased account

400

These 3 steps must be done when there is a missed delivery

What is placing a complaint on the account, sending a message to the carrier, and placing a credit if needed. 

500

These 3 things needs to be completed when there has been a missed delivery, but not a critical delivery complaint.

What is doing a complaint, and message to the carrier, and credit applied if no redelivery.  

Blox

100

Customer must have this on their account 

What is an email address

200

You must do this in BLOX before proceeding with searching for an account

What is making sure you are on the correct hub. 

Digital and Epaper

100

You can access this through thestar.com website and on the app.

What is Today's Paper

200

This area is where you go to cancel your online subsciption

What is manage subscription

Toronto Star and Metroland

100

Toronto Star was started in this year

What is 1892

200

Nicole MacIntyre hold this position.

Who is the editor in chief at the Toronto Star. 

Concentrix

100

This tool is used to track your working hours, breaks, training, and time off

What is estart. 

200

Here you can connect with your co-workers. 

What is Chat CX