TOTALREWARDS 101
Clients must have this type of account to qualify for TotalRewards.
What is a qualifying PNC Retail consumer checking account
$25,000 Average Eligible Balance unlocks this tier.
What is SILVER
Silver provides this percentage savings boost on standard interest rates.
10%
Name the three lending products shown in your reference graphic that can deliver TotalRewards benefits.
Auto Loans, CHELOC and Mortgage.
"I have $30,000 in eligible balances and qualifying checking. What balance tier could I potentially qualify for?"
SILVER
True or False: Enrollment in TotalRewards happens automatically.
False. Clients must actively enroll to receive Select Tier benefits.
$100,000 unlocks this tier.
What is GOLD
Gold provides this percentage savings boost.
20%
True or False: Business checking accounts qualify as the checking account required for TotalRewards enrollment.
False. The newer FAQ identifies qualifying accounts as PNC Retail consumer checking accounts.
"I've got $125,000 in eligible balances. Which balance tier threshold have I reached?"
GOLD
This is the number of calendar days used to determine a client's Average Eligible Balance.
What is 90 calendar days
$500,000 unlocks PNC's highest TotalRewards Select Tier.
What is PLATINUM
Platinum provides this percentage savings boost.
25%
This PNC area can help clients' eligible balances count toward Average Eligible Balance.
What is PNC Wealth Management
"I have checking, but most of my investment relationship is elsewhere.
Team Challenge: What conversation opportunity do you hear?
Explore the client's broader financial goals and whether a conversation with a PNC Advisor makes sense. PNC's Quick Start material specifically encourages offering customers an opportunity to meet with an Advisor to discuss their financial goals. [QS_TotalRewards | PDF]
This is how much it costs a client to participate in PNC TotalRewards.
What is $0. There is no fee to participate
Put these in order from lowest to highest:
Gold • Platinum • Silver
Gold provides this quarterly Rewards Earned bonus on select PNC credit cards.
25%
According to the newer FAQ, an eligible TotalRewards member can potentially receive up to this amount as a cash bonus on newly established eligible managed PNC Wealth Management accounts.
What is up to $5,000
"I'm already Gold. How do I move up?"
Increase the Average Eligible Balance to meet the $500,000 Platinum requirement
Name TWO types of balances that can contribute toward Average Eligible Balance.
What are eligible consumer deposit accounts and investment/PNC Wealth Management accounts
Tramel has a qualifying checking account and an Average Eligible Balance of $275,000. Which Select Tier balance threshold has been met?
Gold begins at $100,000 and Platinum at $500,000.
Platinum provides this quarterly Rewards Earned bonus on select PNC credit cards.
35%
These two higher tiers can meet the balance threshold for Gold or Platinum at $100,000 and $500,000 respectively.
What are Gold and Platinum
"I'm not interested in opening anything else."
“Absolutely. Before we wrap up, are you currently keeping your savings and investments primarily with PNC, or do you have relationships elsewhere as well?”