Acronyms
CAPS
Counseling and Psychological Services
What is the office phone number?
734-487-6453
Who is in charge of schedules and call-offs?
(Names and position)
Paige and Sarah - Student Engagement Operations
What system do we use to tag students to events and look up their application?
Slate
What are five talking points of housing?
Resident advisors, swiping, room layouts, roommate selection, laundry, etc.
FTIAC
First time in any college
How far in advance do you need to request off a shift and meeting? (2 different answers)
Shift: 2 weeks via Workflow
Meeting: 3 days via Workflow
Which coord group handles KIT Cards and Group tours?
Rachel and LaNyia - Campus Experience
What 2 things do you need to take down to look up a student’s information?
Full name, EID / Birthday
What are the talking points for Life in the Classroom?
14:1 Student to Faculty Ratio, 88% of courses capped at 30 students, 10 hours of Office Hours required for professors, scheduling classes, block schedule, academic advisors required for freshmen & personal experience
SEEUS
Student eyes and ears for university safety
What are 2 questions you can ask to start mingling?
Where are you from? What is your name? etc.
When was Madeline hired at the AWC?
Winter 2025!
How do you transfer a call to an EMU number?
Transfer - type out full number - put phone down
What are the 5 buildings on a group tour?
Student Center, Library, Academic Building, Residence Hall & REC/IM
FAFSA
Free Application for Federal Student Aid
Who do you ask first if you need something to do?
Coordinators
Who handles Coord follows?
All the Coords!
Someone is calling to ask about their emerald scholarship. What do you do?
Get information, ask advisors, DON’T TRANSFER TO FINANCIAL AID
Sherzer, Ford, Boone, Pease Auditorium & King
FERPA
Family Educational Rights and Privacy Act
What do you if you’re going to be late to a shift?
Use the Workflow setting in Slack to notify Boss ladies and coords that you will be late.
Which coord position trains new hires?
RTD! Duh!
What are 5 things you should write down when taking a message?
Name, EID (if they have one)/ birthday, who they’re looking for, message, phone number
What are all the talking points of the Student Center Third Floor?
Campus Life, Student Government, Office of Access and Opportunity (CORE, WRC, LGBT Resource Center), FSL, MAGIC