Locations
This is where Presentation U is located
What is with our drop-in peer tutoring at Jewell Hall and Hilary J Boone
This service offers free tutoring in many 100 and 200 level math, science, and business courses.
What is Peer Tutoring
I must wear these 2 items for all shifts.
What are uniform shirt and name tag?
This should be kept locked at all times.
What is lost and found storage?
I should have this TracCloud Kiosk open if I am at the desk after 2pm.
What is PTP - The Study Central?
One-on-one coaching appointments are available at this location or locations
What is Patterson Hall and Jewell Hall
This service offers support with papers, presentations, and other communication assignments.
What is Presentation U?
I should notify my supervisor of this at least 72 hours in advance.
Any planned/excused absence.
I should check these at least once during every shift.
What are coffee stations?
I should do these two things if TracCloud is down during my shift.
Sign students in and out using the TracCloud Back-Up Log and enter my working time on the Time Log
These are the buildings our locations are housed in.
What are Jewell Hall, the Hilary J Boone Center, and Patterson Hall
This service offers dedicated quiet space for students to work on assignments, study for exams, or complete other work.
What is Open Study Space?
This is who I should inform if I think I will be late for my shift.
Who are the person on shift before me and my supervisor or Co-Lead?
This is what I use to trade shifts or get coverage for a planned absence
What is the shift swap form?
Besides the check-in Kiosk, I should also have this pulled up in TracCloud.
What is the tutor schedule?
The Study Hub @ Jewell Hall offers these services.
What are open study space, supplemental instruction, group coaching, individual coaching, drop-in peer tutoring, and individual-appointment peer-tutoring
The acronym "PAC" stands for this.
Peer Accountability Communities
I can wear at hat while on shift only if it follows these guidelines.
It has UK or The Study Hub branding, or it complies with religious or cultural observances
I should do this when I close at Jewell Hall
What is lower the gate if the restaurant is still open
Front Desk does NOT sign students in for these services.
What are Supplemental Instruction, Group Coaching, Success Mentor Meetings, PAC, and Common Hour Study Group
Supplemental Instruction is available at this location or locations.
What are Jewell Hall and Hilary J Boone
This service supports students by reviewing material in a group setting after each lecture.
What is Supplemental Instruction?
This type of corrective action will be removed from my employee file after 6 months.
What is a verbal warning?
I should tell an Ambassador these things when I am handing off a shift to them.
What are staff requests, tutor availability, or other need to know information?
This is why it is important to make sure all students are signed in and out of TracCloud.
To gather accurate data on our services, and to count a student's visit for UK Invests