The physical, touchable parts of the computer.
What is hardware?
The set of instructions that tells a computer what to do
What is software?
This testable guess can help you on your quest to determine the root of a technical problem.
What is a hypothesis?
The part of a system that a person actually interacts with.
What is an interface?
The main circuit board of a computer.
What is the motherboard?
This software controls the computer itself and provides a base for applications to run on.
What is system software?
It is a good idea to practice making one change at a time when troubleshooting a problem.
What is isolation?
This programming language is written in human-readable terms.
What is high-level language?
A storage device that records data on spinning metal discs.
What is a hard disk drive?
Microsoft Windows and MacOS are examples of this type of system software.
What is the operating system?
Identifyng what is actually causing the problem.
What is a diagnosis?
You may not know exactly how your smartphone works, but you are able to easily navigate and use the device because of this.
A mouse is an example of this type of hardware because it sends data to the computer.
What is an input device?
The underlying system that software is built to run on.
What is a platform?
You want to practice this type of troubleshooting over random guessing.
Your computer involves multiple parts that work together in intricate ways.
What is complexity?
This fast, temporary storage will lose its contents when the computer powers off.
What is Random Access Memory? (RAM)
In order for your printer to function properly, you need to install this type of system software.
What is a driver?
If the technician doesn't know the answer to the problem, he may need to do this with the ticket.
What is escalation?
Your smart TV with a computer inside permits you to stream shows and play video games.
What is an embedded system?