History of Vet Med
What is veterinary medicine?
The science of diagnosing, treating, and preventing disease in animals.
Who is licensed to diagnose, perform surgery, and prescribe?
Veterinarians.
List one duty of a veterinary assistant.
Restraining animals.
When is gossip appropriate?
Never
Name all of the six aspects of excellent communication?
Clarity
Courtesy
Positive nonverbal communication
Empathy
Reflective listening
Open ended inquires
How does veterinary medicine help human health?
It protects humans by controlling zoonotic diseases.
How many NAVTA specialties exist?
16
Who specializes in fur and dermis care?
Groomers
Who is the most important person in the practice?
The client
Define empathy
Understanding another person’s perspective and communicating that understanding.
Zoonotic diseases are…
Diseases that can be transmitted between animals and humans.
Veterinary technicians who complete advanced training and certification in a specialty area recognized by NAVTA earn what title?
Veterinary Technician Specialist (VTS)
Who makes the first impression of the veterinary clinic?
Receptionist
What is the first thing clients usually judge when meeting a veterinary professional?
Appearance
Give an example of nonverbal communication.
Body language
Tone
Eye contact
Facial expressions
Gestures
Vocal cues - sarcasm
Urlagaldinna of Mesopotamia was the first person named as “an expert in healing animals”
He was the first person named an expert in healing animals.
TRUE OR FALSE
A veterinary technologist and a veterinary technician earn the same degree when they graduate
False
What university founded the first U.S. vet school?
Iowa State University
Why must fingernails be kept short and clean in a veterinary setting?
To prevent injury and reduce contamination risk.
Fill in the blank: Clients will return again and again for veterinary care only if they are ______ with the services provided.
Satisfied
Which philosopher helped develop the scientific classification we know as taxonomy?
Aristotle.
Once a technician passes both the VTNE and LVTE, they are considered what?
A Licensed Veterinary Technician
TRUE OR FALSE: Veterinary medicine is best represented by the lack of skill, misconduct, and heartlessness of its members.
False
Why is seeking healthy ways to manage stress important for veterinary professionals?
It prevents burnout and improves patient care.
True or False: “Communication is a personality trait — you either have it or you don’t.”
False. Communication is a set of skills anyone can learn.