1-5
6-10
11-15
16-20
21-25
100
Mass customization
What is a technologically advanced method that allows businesses to produce products that are specialized for a very few customers?
100
Features and benefits
What is A company advertises that its products are durable lightweight, and come in a variety of colors. What strategy is the company using to position its product?
100
Dual distribution
What is a legal example is represented by a manufacturer selling its products through a toll-free phone system, a company web site, and several retailers?
100
In the order of importance
What is How should the information be presented when writing informational messages?
100
By determining the best time to adjust prices
What is How does technology help businesses when it enables them to obtain and analyze vast amounts of information that impact the pricing function?
200
Tracking visitors to their web sites
What is one way businesses use computer technology to obtain information to improve their product/service mix
200
Unique characteristics
What is A company that makes ink pens claims no other pen on the market uses a type of ink that changes color when exposed to light. The company is positioning its product according to what strategy?
200
A franchisor requires a franchisee to sell only the franchisor's products.
What is In which situation might exclusive distribution be considered a legal arrangement?
200
Flexible pricing
What is What would be the most appropriate pricing strategy for a business in a small town where unemployment has skyrocketed and the economy is in a downturn?
200
Price discrimination
What is A business charges a small company a higher price for a product than it charges a large company for the same product. What does this represent?
300
Use of environmentally friendly packaging
What is an example of an ethical issue that a product/service manager might face?
300
To differentiate their products
What is Why do companies use brands for their products?
300
A pharmacy sells brand medications to customers in foreign countries for a lower price than they can get domestically.
What is Which of the following is an example of distributing goods through a gray-market strategy?
300
Developing a complex pricing structure
What is pricing tactic might be considered questionable by some businesses?
300
Price fixing
What is Companies A, B, and C sell similar products. Together, they recently decided to sell their products for the same price. In what unethical activity are the businesses engaging?
400
The Simpson Company embellishes the information that it places on its product labels
What is Which of the following is an unethical situation in product/service management?
400
Some businesses have the capacity to distribute most or all of their products through the internet.
What is What statement is true about technology in relation to channel management?
400
Threatening to stop using a supplier unless given major concessions
What is an example of a large business using coercion in the distribution channel?
400
A company prices its products low in an attempt to drive its competitors out of business.
What is an example of an unethical pricing practice?
400
Economic conditions
What is What is an external factor that affects the price that a business charges for its products?
500
price and quality
What is Company XYZ sells condensed soups and promotes them by saying, "Great taste, great price." Company XYZ is positioning its product according to what strategy?
500
Involvement of agents
What is What factor could determine legal ownership of goods in the distribution process?
500
Date and time of an appointment with customer
What is an example of a topic that would be addressed in an informational message?
500
Easier to change prices
What is the advantage to a business of using barcode pricing?
500
Customers spend money elsewhere.
What is What might happen if a business's customers feel that they are not getting the most value for their money?
M
e
n
u