What does the prefix dis- mean in workplace vocabulary such as disagree, disorganized, or disadvantage?
"Not" or "opposite of".
What style of language should always be used when writing a formal cover letter to an employer?
Formal language.
Complete the sentence with a modal verb for advice: "If a coworker leaves early, you ________ talk to your supervisor".
should (or ought to).
Which business worker greets visitors, manages front-desk inquiries, and answers incoming calls?
A receptionist.
Complete the polite offer: "________ I help you move those supply boxes into the storage room?"
May (or Can / Could).
Add a prefix to the word reliable to describe a coworker who comes late and fails to finish shift duties.
unreliable.
What French-derived term refers to a brief summary of an applicant's career history, qualifications, and education?
A résumé (or CV / curriculum vitae).
What practical tool did Yolanda's friends recommend to help her and her coworker David divide shift tasks fairly?
A task checklist / schedule chart with initial sign-offs.
Which retail specialist assists clients in finding products and placing merchandise orders in person or over the phone?
A customer service representative (or personal shopper).
Choose the correct adjective: "The 8-hour training session was very long and (bored / boring)".
boring.
What prefix meaning "distance" or "across space" is used in the workplace term telecommuting (working remotely from home)?
tele-.
Name the three main structural sections of a formal cover letter.
The salutation (greeting), the body text, and the closing.
What verb means to discuss workplace duties with a coworker to reach an agreement on dividing responsibilities?
negotiate.
Which accounting professional prepares customer invoices, sends payment notices, and handles billing questions?
A billing clerk.
Complete the sentence in Present Perfect Continuous: "Ms. Hoang ________ (manage) the supply chain since 2018".
has been managing.
In the professional skill term multitasking, what does the prefix multi- mean?
many or multiple.
What key information must an applicant detail in the body of a cover letter to prove they fit the position?
Specific hard skills, soft skills, and relevant work experience.
Express past regret using should have: "Sara didn't call her boss when her bus was delayed".
"Sara should have called her boss when her bus was delayed."
Which retail specialist tests products before sale to ensure they satisfy company quality standards?
A quality control analyst.
Rephrase into a polite request using Would you mind: "Send me the payroll summary."
"Would you mind sending me the payroll summary?"
Identify the prefix in the term interpersonal (as in interpersonal skills) and explain its meaning.
The prefix is inter-, which means "between" or "among".
How should you formally address a cover letter when the hiring manager's specific name is unknown?
"Dear Hiring Manager:" or "To Whom It May Concern:"
Complete the workplace idiom: When facing unexpected changes during a busy shift, employees must stay flexible and "go with the ________".
flow ("go with the flow").
Which social service manager organizes client assistance programs and coordinates community support resources?
A case manager (or social work assistant).
Correct the sentence error: "I have been submitting three job applications this morning."
"I have submitted three job applications this morning." (Use Present Perfect for completed counts/results).