Definitions
Labels
Tooling
Navigating Bridger
Miscellaneous
100

These types of alerts typically display two User ARIs and are managed and manually uploaded to Bridger by Financial Crimes. 

Internal Alerts

100

Kayla & Kylie are sisters. Kayla’s YOB is 1997 and Kylie’s YOB is 1996. Account DEXT-ADAPS-8112 displays Kayla’s name; however, the YOB listed in 1996. The phone # and email on file also match Kylie. What is the best label for account DEXT-ADAPS-8112?

Friendly Synthetic

100

This tool is used to retrieve the social security numbers of consumers:

Mordor

100

Under what tab would an agent locate all of the alerts currently assigned to themselves?

My Alerts

100

The Office of Foreign Asset Control (OFAC) is a subset of which US Department?

The US Department of Treasury

200

This is the name of the queue that houses US Sanctions alerts: 

Fraud Ops US Sanctions Queue (Onboarding)

200

Account ABCD-EFGH-IJKL is in Maria’s name; however, the ssn on file, ending in 0716, links to an unrelated individual named Michael. Maria’s phone number links to a TLO profile with an ssn ending in 0717. The ssn on the account ABCD-EFGH-IJKL was user inputted and the account is active. What is the best label for ABCD-EFGH-IJKL?

Fraud Synthetic

200

This tool provides a high-level overview of the account displaying Personal Identifiable Information (PII): 

Agent Portal

200

After logging into Bridger and accessing the Fraud Ops US Sanctions (Onboarding) Queue, the first step I must take to review an alert is: 

Reassign the alert to myself/oneself

200

True or False: Individual alerts can list multiple consumers. 

False. Individual alerts will only list one (1) consumer; however, there can be multiple denied subjects/parties/entities. 

300

This type of mismatch occurs when the individual/consumer was underage the legal age of 18 when the denied party was listed: 

Age at Listing Mismatch

300

This is the best label for when an identity is coherent and the ssn does not belong to the name/DOB; however, the user only providing partial ssn (last 4) and while the last 4 does match to their true ssn, there is an error in the first 5 positions due to Affirm pulling the wrong ssn.

Iden.wrong_ssn9

300

If an agent encounters an account that is fraud.synthetic, what tool is used to block the account?

Jarvis

300

The denied party’s name is Serena Adele Campbell with a 1988 YOB. The consumer’s TLO displays Serena A. Campbell with a 07/16/1988 DOB. The agent has decided to send a NV to confirm our consumer’s last name. After 5 days, no response was received from our consumer. What action should the agent take on Bridger?

Select "Not Decided" and Add Supporting Notes (i.e, the customer was unresponsive)

300

This type of mismatch occurs when the consumer and subject are located in two different countries and are two different genders.

Location(+1)

Location & Gender Mismatch

400

A _____ _____ is assigned to every denied party based on how many factors the denied party and consumer have in common. The _____ _____ is out of 100.

Match Score

400

The ssn on Account JAMA-1876-0716 links to Olivia; however, the name and dob on Account JAMA-1876-0716 links to Olivia's relative: Rachel. A review of Agent Portal Comms at account opening shows emails addressed to Olivia. What is the best label for Account JAMA-1876-0716?

Iden.ssn_pii_update

400

If an agent determines that a particular alert is a False Positive, the agent should select “False Positive” in Bridger with supporting notes from what tool?

The COIN Sanctions Disposition Template

400

This action is used to place alerts on hold while awaiting the results of a NetVerify: 

Fraud Ops Waiting For Informatin

400

This secondary tool can be used to conduct additional searches on consumer’s and denied parties occupation, address type, etc.

Google

500

If the screening tool alerted on a potential match and the alert was determined to be a true positive after the manual review, the alert can be characterized as a ____ _____. 

True Match

500

Shopify Account 1234-5678-9101 belongs to Dani. The account does not have an ssn; however, the phone on file links to an unknown individual and the email has a generic syntax linking to unknown individual Robert. The account is in new status. What is the best label for Account 1234-5678-9101?

Exception

500

This tool is used to track the status of alerts/alert decisions and alert note(s), when necessary. This tool is usually the final step in the investigation flow to be updated. 

Fraud Patrol

500

If an agent suspects that an alert is in a True Match - before escalating to alert to Financial Crimes, what supporting documentation must be attached to the alert?

The TLO Report

500

What key attribute(s) can be used to clear the following individual alert? 

Choose all that apply. 

Consumer/Subject Name, DOB, Location & Gender

C: Jonah A. Johnson | 11/10/1994 | Brooklyn, NY | F

S: Joel Anderson Johnson | 10/11/1994 | Lee, FL | M

S: Sanctioned Date - 2010

Name Mismatch

Location Mismatch (+1) --> Gender Mismatch

Location Mismatch (+1) --> Age at Listing Mismatch

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