Hoshin
What is our Hoshin Mission Statement?
Provide top tier service to build our future and people.
What does 5S stand for?
Sort, Set in Order (Straighten), Sweep (Shine), Standardize, Sustain.
On Monday, when we went to the staging area and looked at different types of mold, how to use the moisture meter, and inspected the bags; was this a GEMBA?
Yes
Even though we are not tracking housekeeping score on Tier 1, we are still required to complete to ensure end of day tasks are complete. True or False?
True
By using Benchmark to enter concern reports, unsafe conditions, near misses, etc; we can actively prevent or reduce what?
Recordables
What does PDCA stand for?
Plan, Do, Check, Act
When observing Gabriel unloading an intermodal trailer and saw how he was disposing and removing the restraints, we tried to come up with a solution to improve the process. Was this a GEMBA?
Yes
What is our weekly goal for spotlight usage?
100%
What is one tool employees can use that can have a positive impact on our Gallup Q12 scores and employee retention?
Spotlight
What does RCA stand for?
Root Cause Analysis
When Tito was doing a 5S audit, he noticed that a few pallets of blocks and dunnage were not in the proper position and need to be moved for safety and efficiency. Is this a GEMBA?
No this is part of 5S
What is our weekly goal for safety?
1 concern report, near miss, unsafe condition reported per week.
What is our goal for Outbound Order Accuracy?
99% or better
What does KPI stand for?
Key Performance Indicator
True or False: 5S and GEMBA are not the same, but both can be used and have positive influences/impacts.
True
What is our daily goal for quality?
3.5% or less rail damage
What is our goal for Inventory and Location Accuracy?
98% or better
What does USG stand for?
United States Gypsum
What does GEMBA mean? Or What does it stand for?
The actual place. Go to GEMBA. Go to the actual place where the work occurs as opposed to only looking at the data
What is our daily goal for delivery?
18 or more outbound loaded