Image Types
VAA's recommended image sizing requirements?
What is 2600X4000
When should we run the "New Upload" workflow?
What is when a vendor confirms new images or video has been provided.
A vendor calls out the title/description on the site is incorrect – who do you contact to fix?
What is "Request Fix" in Greenlight
When do we use the Plus slot in SAM?
What is when a brand offers extended sizes.
Who is IPT and what do they do?
What is our Nordstrom image and video editors/retouchers.
VAA's maximum size requirements?
What is 12000px?
When do we add an incomplete tag?
What is after we check in a thread that is incomplete: missing images and/or PA.
What does it mean when a vendor says style was “dropped”?
What is cancelled
What is the required shot for a shoe to publish?
Who is AD and what do they do?
What is our Nordstrom Art Directors. They are responsible for creative guidelines on how items are shot (lighting/composition/styling) and provide vendor guidelines to support creative consistency.
Acceptable file types for images?
What is JPG, flattened TIFF, PNG, or PDS.
The first thing we do before beginning a new check-in?
Who do you reach out to if a rack vendor is looking to update their asset intent?
What is a trick question! We vet this ourselves (following the same image requirements as FP), and update their intent accordingly. Rack does not require OPG approval.
What is the main shot for sunglasses?
What is the front facing shot.
What are vendor portals? Bonus: Name 2.
What is an image DAM managed by vendors. VAA portal team pulls available assets (image, copy, video) and uploads directly into our tools.
What is Nike, Adidas, TopShop, etc.
Describe what a Legacy Main is. Bonus: Where can we find what the legacy main is per OPG?
What is the main sell shot required for publishing.
What is the VAA Doc and who gets access to it?
What is our source of truth - the sheet we use to mark up what is complete, incomplete, cancelled. Internal only. We do not share this with suppliers.
The vendor wants to ‘add’ a color choice. Who do we loop in?
What is the Brand Specialist?
What OPG do we use for beauty when the packaging is important to the brand?
What is the beauty holiday OPG template.
Why do we have a do not request list?
What are high touch suppliers that receive 1:1 support. In addition to designer and pop-in brands.
What is an image that is blurry, pixelated, enlarged, and lower than 1300x2000.
How do we prioritize our work while on Check-In?
What is working oldest to newest, actioning the priority bucket and sellability tagged threads.
A vendor wants to updated images for 50 ccs, because they feel their images 'look better'. What do we need to verify first?
What is the incorrect item is pictured, the current images are over 2 years old, and new imagery includes updated styling and/or photography, or you are providing additional images or asset types (i.e. videos, lifestyle images) that weren’t previously provided.
Explain when we use a Bronze Look.
What is when two items (top and bottom, typically swim, or sets) share a set of 'full look' image that needs to be cropped by IPT.
Where do we upload PA excel sheets once the vendor has entered complete information? Bonus point: do we ever drop incomplete PA sheets?
What is EPM queue. No, we should always remove anything that is incomplete before uploading into Martha's queue.