PC Tools
An insulated covering that prevents static electricity from moving between objects and damaging computer components.
Antistatic pad
A plastic and metal tool used to add and remove integrated circuit chips.
IC insertion and extraction tool
Backout plan
A plan for returning affected systems and hardware to their original state if a new implementation fails.
Signals caused by cordless phones, microwave ovens, and wireless devices that interfere with wireless networking.
Radio frequency interference (RFI)
A device that protects systems from damage from a power surge by suppressing the over-voltage.
Surge suppressor
A strap that connects you to an antistatic pad to prevent static electricity from damaging computer components.
Antistatic wrist strap
Loopback plug
A small tool used to test network communications.
A predetermined group of people that must approve proposed changes to a project that is underway.
Change board
Electromagnetic interference (EMI)
A signal caused by motors, heavy machinery, and fluorescent lights that interferes with wired networking signals.
Surge protector
A device that protects systems from over-voltages by switching the system off.
A tool that verifies that network signals can travel throughout a network.
Cable tester
A handheld device with a digital readout used to test electrical properties.
A handheld device with a digital readout used to test electrical properties.
Multimeter
Change management
The process of regulating changes to a project once it is underway.
Heating, ventilation, and air conditioning (HVAC)
The system installed within buildings to control temperature by supplying heat and air conditioning.
Uninterruptible power supply (UPS)
A device that provides battery power to a computer in case of an under-voltage or power failure.
Combination ratchet/screwdriver
A multi-tool with interchangeable bits.
Power supply tester
A special multimeter used to test output from a PC power supply.
A form that must be completed and submitted to a change board to request permission to change a project's purpose, scope, schedule, budget, team, or other significant component.
Change order form
A device that modifies power signals to remove noise and create a smooth AC electrical signal.
Line conditioner
Standby power supply (SPS) AND Surge
An offline devices that provides power when an under-voltage occurs.
An over-voltage that lasts seconds.
Extension magnet
A small magnet on a collapsible rod used to retrieve parts that fall into a computer case or another area that hands cannot reach.
An expansion board used to troubleshoot computer system startup.
A small tool used to grasp and retrieve small parts that fall into places difficult to reach with hands.
POST card AND Three-pronged parts retriever
Scope
The extent of a project, area, or subject; what is included and what is not.
Blackout & Brownout
Complete power failure.
An under-voltage that lasts seconds.
An under-voltage that lasts milliseconds.
An over-voltage that lasts milliseconds.
Sag AND Spike