Terminology
What does SJDB stand for?
Supplemental Job Displacement Benefit
What process do you follow when invoicing voucher benefits?
Invoicing Process
What does it mean when a widget shows "IW Paid"?
IW has received the corresponding benefit
How much is the SJDB Voucher?
$6,000
Name one benefit included in the SJDB Voucher.
Miscellaneous, Equipment Reimbursement, School/Training (Tuition), Additional Reimbursement, Counseling Fee
What does RTWSP stand for?
Return-to-Work Supplement Program
What process do you follow when unable to contact the IW?
To generate the $600 invoice, what state is the School Benefit widget required to be in?
Filed (or Enrollment, which requires "Filed" criteria)
How much is the RTW?
$5,000
What is the $600 invoice for?
Counseling services. BONUS: This includes helping IW search for eligible programs, coordinating with IW/adjuster, assisting with RTW applications, etc.
In OS, what is the Case Entity?
The insurance carrier and adjuster
What process do you follow when a referral originates from a Compromise and Release settlement?
C&R Voucher Process with Timelines
What attachment type do you choose when uploading the signed voucher?
SJDB Signed Voucher
When does the RTW expire?
1 year from when the SJDB Voucher was served (see POS)
Before invoicing, what steps should you take?
Verify case demographics, verify entity & adjuster info, check OS attachment requirements, check for any declined benefits
In OS, what is the Account?
Gemini Legal's client, the Law Office (of the Applicant's Attorney)
What document tab of the Master Voucher Process do you follow when researching school programs?
ETPL School Search
What does it mean if the RTW Benefit widget state is "Requested"?
RTW application has been submitted to DIR, and we are awaiting a response or confirmation. It indicates the request is in progress but not yet filed or completed.
When does each SJDB Voucher expire?
2 years from date issued, or 5 years from date of injury, whichever is later.
How do you know what page order each invoice packet should follow?
Packet Building Cheat Sheet
Who is the Account Manager/BDM?
If the name of the IW on the voucher differs from other legal documents, what process doc should you refer to?
RTW Application SOP
What note is required to change the Voucher Session State to "Contacted"?
Initial Consultation
Fill in the blank:
The injured worker should receive their $5000 RTW within ______ business days of obtaining the signed voucher.
60
When can we invoice our $600 Counseling fee?
After assisting the IW with at least the Miscellaneous, School enrollment, or Equipment Reimbursement