Rookie
Dries your vehicle.
What is blowers?
High Powered wheel/ side rinse
What are wheel blasters?
Soap that leaves your vehicle smelling clean.
What is scented soap?
MVP substitutes wax for Ceramic.
What is the difference between the Elite and MVP washes.
The customer chose to end their membership and they are set to discontinue before their next recharge date.
Helps prevent spotting.
What is Spot Free Rinse?
Cleans rims by removing brake dust.
What is wheel brite?
Rust inhibitor that sprays the underneath of vehicle to clean and prevent rust.
What is Underbody?
This chemical helps keep the vehicle clean longer.
What is the purpose behind ceramic?
Customer chose to discontinue their membership and their membership has ended.
What is a discontinued status membership?
Breaks down bugs, dirt and grime.
What is Bug Prep?
VIP, Elite and MVP washes all have this in common
Our two-step process silicone-based chemical that bonds to the tire
What is tire shine?
Savings a customer will see if they wash two or more times a month.
What is $10+?
Plan has ended due to a failed recharge attempt or the customer failing to put a new card on file after getting a new one.
What is an expired membership?
Loosens dirt and debris
What is Presoak?
Chemical tire/rim applicator.
What is CTA's?
Helps repel water, strengthens clear coat, and adds an extra layer of protection.
What is Hot wax?
This status happens when the membership is forcefully ended due to a damage claim, credit card dispute, or customer called and spoke to corporate office.
What. is a terminated membership?
Main selling point to upsell the rookie wash.
What is a clean car guarentee?
Deepens the gloss of your paint
What is Triple Foam?
Extra layer of soap that ensures full coverage of vehicle.
What is the foaminator bath?
Detail grade protectant that bonds to the clear coat, repels water, decreases spotting and increases shine
What is Ceramic?
The customer has not had an active membership for over 30 days.
What is a no status membership?