Slides
The required height minimum for all blue slides
48 inches
(42 inches for the orange slide)
What is the maximum number of patrons that are allowed in a tube in the river?
1
Only one patron is allowed to be in a tube at a time
True or False:
Adults are allowed on the kiddie play structure as long as they do not go down the slides
True
True or False:
Patrons aren't allowed to hold onto the rope in the wavepool
True
What is the most common reason for why a short may be blown?
Running
Running is not allowed in any of our facilities, and it's almost the reason why most shorts are blown.
What is a rule that is specific to the catch pool that makes it different than our other pools in the waterpark?
Patrons are not allowed to swim in the catch pool
No one is allowed to linger or swim in the catch pool before or after they get off one of our slides.
True or False:
Patrons are allowed to stand still in the river as long as they are not actively going against the current
False
Patrons must go with the flow of the river at all times
The kiddie slides are different from our slides on the slide tower, what is an example of one of the things that we allow down the kiddie slides?
Lifejackets
Lifejackets and puddlejumpers are allowed down the slides for the kiddie pool seeing as they won't strip down the specific coating for the kiddie slides. Cotton is also allowed down these slides.
Patrons are only allowed to enter the wavepool from where?
The beach entrance
Patrons are not allowed to enter the wavepool from the ladders or by jumping off the the wall and into the pool
True or False:
Breastfeeding is allowed anywhere in all of our facilities
True
We allow nursing individuals to breastfeed their child anywhere in any of our facilities. If you notice that other patrons are making them uncomfortable while they are trying to feed their child, you can offer them the guard room for a safe space to finish breastfeeding.
True or False:
Pregnant patrons are allowed to ride down the slides
False
We recommend that pregnant individuals not ride down our slides, it could be potentially harmful for their baby
Where is an appropriate place for a patron to exit the river?
The stairs
We have 3 sets of stairs located around the river for the patrons to enter/exit out of. Patrons are NOT allowed to hop over the wall of the river to exit it.
We use this safety feature on the kiddie play structure to let us know if a patron is allowed to go down the kiddie slides
The blue railing
If a patron is taller than the blue railing on the kiddie play structure, then they are too tall to go down the kiddie slides
True or False:
Tubes are allowed in the wavepool as long as they are the yellow tubes, and not the clear tubes.
False
Tubes are not allowed in the wavepool at all. It could be potentially dangerous and result in an injury if tubes were brought in.
Under absolutely no circumstances are these substances allowed in any of our facilities
Alcohol, drugs, non-prescription drugs, weapons (i.e. guns or knives), cigarettes or vapes
If you notice that any of these substances have been brought into any of our facilities, don't be afraid to activate your EAP and alert your manager
Scenario:
You have a patron who is not tall enough for the blue slides, but their mother informs you that they have been allowed down the slides all afternoon and has become visibly upset with you. What should you do?
Activate your EAP (triple short) and inform your manager of the situation as they get over to you. From there, the manager will recheck the child's height to decide whether or not they will be allowed the slides.
To avoid situations like this, please be diligent with height checking every child who wants to go down the slides.
True or False:
Adults are allowed to have their newborn/toddler in their lap in their tube while floating the river
True
If the adult's child is a newborn or toddler they are allowed to have them in their lap. If you think the toddler is big enough for their own kiddie tube, that is your call.
Scenario:
You're on K2 and notice a kid trying to climb up the yellow slide as another kid is preparing to go down said slide. What should you do?
Blow a short to get both kid's attention, inform the kid who is trying to go down the slide to hold on for a minute while you let the kid trying to climb up the slide know that that action is not allowed. Once the kid trying to climb up the slide is out of the way, you can let the kid waiting at the top of the slide go down.
Patrons aren't allowed to hang onto to what features when in the wavepool?
The rope, the wall, and the ladders
Scenario:
You just got off stand and notice that a couple near you is engaging in some EXTREME PDA (i.e. making out and getting too handsy), and you see that the patrons around them are severely uncomfortable. What should you do?
1. Approach the couple and politely remind them that we are a family friendly facility, and ask them to tone it down a little bit.
OR
2. Activate your EAP (triple short) and alert your manager of the situation.
This material is not allowed down any slides for the safety of our patrons and longevity of our slides
Cotton
Wearing cotton down our slides may cause the fiberglass coating of the slide to attach itself to the material, which can be painful if it gets stuck to skin. Cotton can also strip and wear down the fiberglass coating of the slide over time.
Scenario:
You're on R1 and notice a group of teenage boys gathering on the bridge of the river. It looks as if some of them are preparing to jump off the bridge. What should you do?
1. Blow a short to get their attention and advise the group not to jump off the bridge
OR
2. Activate your EAP (triple short) and inform your manager of the group's intentions.
True or False:
Adults are allowed to go down the kiddie slides with their children in their lap
False
Only children are allowed to go down the kiddie slides. Teenage or adult patrons could potentially hurt themselves, others, or damage the slides if allowed to go down them.
Scenario:
You're on SD when you notice a group of adults in the middle of the wavepool begin arguing, the situation quickly escalates when one of the adults shoves another. What should you do?
1. Blow a short to get their attention and remind them that fighting is not tolerated at our facility, and if they continue to argue that you will have to call over your manager.
OR
2. Activate your EAP (triple short) and alert your manager of the situation.
True or False:
Patrons are allowed to wear their underwear instead of their swimsuit as long as the material is opaque
False
Patrons are not allowed to swim in only their underwear at any of our facilities. If they do not have a swimsuit or clothing to cover up with, they are not allowed to continue to swim in our pools