Auto Coverages
This coverage pays for injuries you cause to others in an at-fault accident.
What is Bodily Injury?
These three pieces of information must be verified before beginning a quote.
What is Name, Address, and Date of Birth?
We use this system to clock in/clock out.
What is eStart?
This feature can automatically detect a crash and offer assistance?
What is Crash Assist?
Agents should avoid this phrase when customers ask for liability, comprehensive and collision coverage.
What is Full Coverage?
This coverage pays for damage you cause to another person’s vehicle or property.
What is Property Damage?
This must be read before quoting every call.
What are Disclosures?
This system is used to view your daily schedule.
What is NICE?
This is the minimum speed that a vehicle must reach before a trip is recognized?
What is 6mph?
This is the term for combining multiple insurance policies with the same carrier.
What is Bundling?
This is the amount a customer pays out of pocket before coverage applies.
What is the Deductible?
This must occur before quoting under a spouse’s name.
What is authorization/verbal permission?
This application must be connected before accessing company resources remotely.
What is the VPN?
This number of trips is required within the first 30 days to keep the discount.
What is 10?
You use this code on eStart when in the classroom.
What is 36-006?
This coverage helps repair your vehicle after a collision with another vehicle or object.
What is Collision?
This system is used to collect payment information.
What is the Secure Payment Line/ SMS Payment?
This is your email platform.
What is Zimbra?
True or False: The Signal discount is available in California.
False. Only the app is available in CA
Who is Kay?
This coverage may help if your vehicle is damaged by theft, vandalism, hail, or striking a deer.
What is Comprehensive?
This should be used when needing language assistance.
What is the Interpreter Line?
This platform contains NICE, eStart, SharePoint, and other CNX resources.
What is ConnectCX?
Name some driving behaviors that may impact a driver’s score.
What is Hard Braking, Speeding, Phone Distraction, Rapid Acceleration?
This trainer is most likely to take the scenic route in explaining...well, anything.
Who is Holli?