Role of PSHT
Growth Mindset + Time Management
Effective Communication + Boundaries
Emotional Intelligence + Regulation
Teamwork, Conflict Management & Resolution
100

What does PSHT stand for?

What is a Psychiatric social Health Technician?

100

Someone with a _____ mindset tends to avoid difficult tasks and take feedback personally. 

What is fixed?

100

Sharing a patient's diagnosis and medication regimen with another patient is a boundary crossing or a boundary violation?

What is a boundary violation?

100

___________ is our "hidden sense" that provides information about the internal state of the body.

What is interoception?

100

Name a common cause of conflict.

What is...?

Miscommunication, differing goals, cultural or generational differences, lack of resources, personal values or perceptions

200

PSHT's are the "______ & ______" of the unit. (Hint: think body parts!

What are eyes and ears?

200

Time _________ is a strategy that breaks your day into chunks dedicated to specific tasks or activities.

What is blocking?

200

The T.E.N.S. Framework is a helpful tool that highlights the key elements of professional greetings. What do the letters in T.E.N.S. stand for?

What are...?

Touch, Eyes, Name, Smile

200

What is the first step in the pathway to self-regulation?

What is noticing body signals?

200
A ______ mindset is an approach that prioritizes teamwork, shared goals, and collective problem solving.

What is collaborative?

300

What is one thing a Psych tech is expected to do day to day?

What is....?

Observe, document, de-escalate, support groups, vitals, support in ADLs

300

______ _________ is the mental ability to adapt one's thinking and behavior in response to changing demands and situations.

What is Cognitive Flexibility?

300

What are the three parts of the boundary framework?

What is...?

Under-involved

Zone of Helpfulness

Over-invovled

300

Increased heart rate happens with this emotion...

What is...?

Anger, excited, anxious, etc.

300

Name one stage in Tuckman's Stages of Team Development and describe it.

What is...?

Forming: learning about one another; seeking guidance about goals

Storming: conflicts, differing opinions, power struggles

Norming: established norms, cohesion, collaboration

Performing: efficient operations with trust, autonomy, and shared goals

400
The Psych Tech role is important because...

What is...?

Keeping clients safe, supporting the clinical team, help clients stabilize, etc.

400

________ is a strategy that helps you look at a situation from a different perspective and supports growth mindest.

What is reframing?

400

True or False: Aggressive communication is more effective than Assertive communication?

What is false?

400

Trauma makes it EASIER or HARDER to identify and manage body signals.

What is harder?

400

Name a conflict resolution strategy.

What is...?

Identifying issues and needs, distinguishing facts from fiction, opening the conflict conversation, gaining alignment and brainstorming, mutual agreement/compromise

500

True or False: There is opportunity of career growth for PSHTs.

What is true?

500

Describe the ABC Method of Prioritization.

What is...?

A = Must do today

B = Should do today

C = Could do if there is time

500

What are the 5 components of the communication cycle?

What are...?

Sender, Message, Receiver, Feedback, Context

500

What are the four components of emotional intelligence?

What is...?

Self-awareness

Self-Regulation

Social Awareness

Relationship Management

500

Our _____ can lead to conflict. Examples of this are assuming negative intent or stererotyping.

What is bias?

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