Delivery Destinations
Shipping Modes
Delivery Timing
Special Handling
Benefits & Fulfillment
100

If the IV team did not document the delivery location, these sources can help determine where the medication should be sent.

What are Consolidated Notes for the IV team’s referral-stage note, previous orders, or images?

100

These three factors determine the shipping mode for a medication.

What are refrigeration needs, delivery destination, and arrival time?

100

 These destination types require Priority Overnight shipping.

What are places of business, such as an MDO, hospital, or work address?

100

These types of drugs always require a signature.

What are Hepatitis C drugs and controlled substances, including testosterone, Viberzi, Epidiolex, and Sublocade?

100

A dispensing pharmacy needs at least this much time to fulfill a refrigerated-drug order.

What is at least two business days?

200

These three drug routes should be delivered to an MDO.

What are intramuscular injections, intravenous drugs, and antipsychotics?

200

These are the standard ship modes for refrigerated and non-refrigerated medications.

What are refrigerated medications shipping overnight and non-refrigerated medications shipping 2nd Day Air?

200

2nd Day Air Express deliveries arrive by this time.

What is by 12 p.m.?

200

These delivery destinations require a signature regardless of refrigeration needs.

What are MDOs and other sites of care, places of business, and NYC apartments without a doorperson?

200

A dispensing pharmacy needs at least this much time to fulfill a non-refrigerated-drug order.

What is at least three business days?

300

An MDO, work address, or FedEx hub is this type of destination, requiring delivery during regular business hours.

What is a place of business, with delivery during regular business hours, 8 a.m.–5 p.m.?

300

Residential addresses require these two shipping modes, depending on refrigeration needs.

What are Standard Overnight and 2nd Day Air?

300

Standard Overnight deliveries arrive by this time.

What is by 8 p.m.?

300

These medications must always use one of the FedEx options.

What are all Hepatitis C medications?

300

Paper claims must be verified this often.

What is every month?

400

A group home is usually classified as this type of delivery location.

What is residential?

400

This FedEx mode is used for a non-refrigerated medication sent to a place of business.

What is FedEx 2nd Day Air Express?

400

A refrigerated medication should never be scheduled for delivery on this day because the ice may melt and make it unusable.

What is Monday, because the ice may melt and make the medication unusable?

400

These two shipping methods are used for home delivery based on whether the medication is refrigerated or non-refrigerated.

What are Standard Overnight for refrigerated home orders and FedEx 2nd Day Air for non-refrigerated home orders?

400

These two locations show whether benefits have been verified for the month.

What are IV notes and the Benefits Verification subtab under the Insurance tab?

500

This is the difference between a delivery destination and a shipping mode.

What is the distinction that destination is the location type, while shipping mode is the delivery timing?

500

 This FedEx mode is used for a non-refrigerated medication sent to a residence.

What is FedEx 2nd Day Air?

500

Dispensing pharmacies set same-day delivery cutoff times for this operational reason.

Why does the pharmacy need enough time to fill the order before the courier arrives?

500

This is why a dispensing pharmacy may be given more than the minimum fulfillment time.

Why is extra time beneficial because it reduces strain and lets the pharmacy prioritize urgent orders when the patient has enough medication on hand?

500

These plan types do not permit test-claim processing.

DAILY DOUBLE: What are all major medical plans, some Independent Physicians Associations, and some state Medicaid plans?

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