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RemedyForce>Service Request>NISC
What is submitting a service request to EAS?
EAS handles nearly 100 tickets every month, half of these are service requests are to support report creation, integrations, and NISC access.
The largest application EAS supports.
What is NISC (National Information Solutions Cooperative)?
Business Units/Departments counting on EAS's Data Processing.
What is ALL of them?
These are the members of the EAS team.
Who are Eric, Curtis, Kristi and Bryan
NISC 2.58
What is the next upgrade for NISC iVUE?
EAS supports all upgrades and changes for NISC.
These are used in NISC for On-boarding/changes/off-boarding.
What are "NISC Access Controls?
Access controls provides "least privileged" permissions for one to do their job.
This is EAS's most used ETL tool.
Pentaho DI
This is the primary difference between Mosaic, and Crystal reports.
Mosaic is hosted in the cloud, and Crystal reports are locally hosted.
This is the full name of EAS.
What is Enterprise Application Support?
EAS Supports this Document Management Application in addition to DocVault.
What is OnBase?
This is the NISC Information website where CORE end users can find release information, training, "What's New & Next", and ask questions.
What is the NISC Community?
The short name for Extraction of data, the Transforming of data, and the Loading of data.
What is ETL?
Approx 90 reoccurring NISC reports since deployment.
What is the number of custom reports has EAS created/written for NISC?
This is the amount of monitors EAS has.
Three monitors
Oracle, Microsoft SQL Server
What are Databases?
What is Cayenta?
The approximate amount of Pentaho Jobs (30-40).
What is how may Pentaho jobs run daily?
Pentaho jobs run approximately every 20 seconds. 30-40 scheduled jobs run daily.
Green
What is your favorite color?
USBank, Cigna, Delta Dental, HSA, Watt-Net, Keybank, Scada, Tesla, Fuel Export, Everview are examples of...
What are Integrations built and supported by EAS?
1/17/22 & 4/1/22
When is NISC go live date?
The approximate amount of interval readings in August 2023
What is "Exactly 2,906,213,158". We'll accept anything over 1 Billion :-)
This is EAS's two most used reporting languages.
Transact-SQL and Oracle SQL.