True/False: I should show up exactly on time for my job interview.
FALSE: It's best to show up at least 15 minutes early
One thing that must be on your resumé
Your full name, email/phone, past job experience (if any), education
True/False: If I have a family emergency, I can leave work without telling anyone.
Name 2 stress responses.
Fight, flight, freeze
What is a strength you have that a job would value?
💪💪💪
Describe a professional job interview outfit
Blouse, Button down, collared shirt //Dress pants or skirt//Dress shoes
How should your resume look on the page?
White page, black font - readable, bullet points, headings
Name 2 ways to show you are active listening
Eye contact, repeating back phrases, avoiding distractions, asking questions, etc.
What can you tell a customer if you don't know the answer?
I'm not sure, but I can find out/get someone to help
What is networking and why is it a good idea?
Building connections/relationships - good for job opportunities and mentorship
Answer this interview question "why do you want to work here?"
Why it's a good match (goals, skills, interests)
Hiring managers spend about 5 minutes reading each resume
FALSE, they spend an ave of 8 seconds
When can you post about your job on social media?
If you have permission and guidelines to do so
True/False: A job can't fire you for what you say on social media because of free speech
False: Jobs have their own communication policies
One question to ask your job interviewer?
Can you describe a typical day // What's your biggest challenge at work // What do you like most about working here, etc.
Should you put your birth date on your resumé?
No - could lead to age bias or take up room for something more important
Say it better to a customer: 1) "It's not my fault" 2) "You need to wait, I'm working as fast as I can"
1. “I’m sorry that happened. Let’s figure out how to fix it.”
2. "Thanks for your patience, I'll be with you soon"
A way you can calm yourself down immediately if you are overwhelmed by stress?
TIPP: Temp (cold water/ice), Intense excercise, Paced breathing, Paired muscle relaxation
Name/describe 2 learning styles
VARK model: Visual, Auditory, Reading/Writing, Kinesthetic
True/False: It’s okay to speak negatively about past jobs in an interview
False - avoid complaining or blaming. Instead, talk about what would be better in this job
How could you describe your skills as a babysitter for your resume?
Safety, timeliness, communication, entertainment, creativity, etc
Name 2 communication styles
Aggressive, Passive, Passive Aggressive, Assertive
What's a real question/something you still want to know about jobs/life after high school?
🤔🤔🤔
Name 5 things you learned from Bridges Pre-ETS this year
Facts about: resumes, interviews, social media & work, active listening, comunication styles, networking, feedback, learning styles, customer service, workplace behavior, stress management