Chart / Medical Record
How I search the chart to find specific items or keywords (EX: Otitis, heartworm test, coughing)
What is the Search Bar?
Where I will enter charges, every time.
What is the Orders bar inside of an encounter
How I can tell that the owner has an outstanding balance/or a due invoice
What is the orange "Due" tag next to Billing
Where do I go to see if a boarding consent form and/or estimate has been signed?
What is the forms tab?
How many Thrive Clinics are in Massachuseets? (This is going based off their website)
14
Where you order any lab test that is integrated from the encounter
What is in the blue order labs button or tab in the encounter
This is where I can see if an owner has an active prepaid fecal plan.
Plan section within a patient chart.
Can I still enter notes in the encounter once the invoice has been finalized
Yes
Where do I find pets in for daycare or boarding?
Boarding Module
Why did the cat wear a dress?
She was feline fine! :D
Where do I go to send full medical records? (2 possible answers, one is preferred)
What is the tools tab? (Share button or tools tab)
True or False - You can create an invoice without an encounter
False
For estimates created for future dated procedures, how do you convert them into the encounter to create an invoice?
What is assigning the "unspecified" box in the estimate to the correct encounter for that procedure.
Where do I find all boarding patients with open NOVA treatment sheets?
NOVA Board
This is where the Thrive Home Office is located (City AND State)
Where is Austin, TX
The CSR will start this type of encounter when checking in a boarding patient. This is where the kennel tech or the technician will enter in their boarding notes.
What is the Boarding Intake encounter
Where I will make estimates for services done at a later date.
What is the Billing Page/New Estimate?
Where testing or training has been occurring and where it can continue long after we leave!
What is the SANDBOX
Where I go to search for a Rabies Tag or Microchip number
What is the Clients tab
This is where you will go for support/questions after Go Live
What is the Chat function within Vetspire or submit a Help Desk Ticket (through Vetspire or The Support Hub)
Where do I go to generate the boarding NOVA treatment sheet?
The new blue button within a patient chart.
What is Wignall's hospital numnber for packages and macros.
10357
What locks an invoice and will then create a "due invoice" that cannot be edited after midnight?
What is the Finalize Button
Where do I find tasks and Open Encounters with my name associated with them?
What is the Dashboard tab
This tag/code is added to every exam to help Thrive as a company increase employee wages/bonuses across the country
What is the Clinical Support Fee