Windows Features
Programs/ Settings
Personalization
Vocabulary
Network
100
Which of the following Windows & features allow you to control which programs run when a user logs on? A. Event Viewer B. Performance Monitor C. System Configuration D. Programs applet in Control Panel
C. System Configuration
100
Which tool can be used to view, edit or delete programs that run on start up? A. Device Manager B. Start up Configuration Tool C. Boot Manager D. System Configuration
D. System Configuration
100
In Windows 7, what is the name of the control panel applet that can be used to uninstall an application that is no longer needed? A. Personalization B. Add or Remove Programs C. Administrative Tools D. Programs and Features
B. Add or Remove Programs
100
The process of verifying your copy of Windows to be sure that it is genuine and that it is not being used on more computers than you have licenses for is called A. Activation B. Authorization C. Verification D. Authentication
A. Activation
100
Which of the following has the correct network locations, listed from least to most secure? A Public, Private B. Public, Work, Home, Private C. Public, Work, Home D. Home, Public, Work
C. Public, Work, Home
200
Your video card has been acting strangely and you have reason to suspect the device driver. Which tool can be used to update, roll back, and uninstall drivers? A. Computer management B. Device manager C. Devices and printers D. Disk management
B. Device manager From here you can manage hardware drivers, as well as check the status of any hardware on the computer and troubleshoot any issues.
200
Which of the following is not a default library in Windows... look closely. A. Photos B. Music C. Documents D. Videos
A. Photos The default libraries in Windows are Pictures, Music, Documents and Videos.
200
A group of connected computers using a fast, or high speed connection and sharing a locally managed network infrastructure. A. WAN B. LAN C. MAN
B. LAN
200
Connecting several computers together in a circle without the use of a hub or switch is using a _________ topology A. Star B. Diamond C. Ring D. Mesh
C. Ring A star connects computers together by way of a central device, mesh connects every single computer and a diamond topology does not exist.
300
Which is a tool that rearranges the sectors on your hard disk to improve read and write performance? A. Scan Disk B. Disk Manager C. Device Manager D. Disk Defragmenter
D. Disk Defragmenter Disk Defragmenter rearranges the sectors of your hard disk to that individual files are all stored sequentially.
300
In Windows, what does the Disk Clean up tool do? A. Delete temporary files such as temporary internet files and recycle bin B. Restore the disk drive back to a restore point C. Windows does not have a Disk Clean up tool D. Rearrange the sectors on your hard drive so that files are saved sequentially.
A. Delete temporary files such as temporary internet files and recycle bin This tool will clean your disk of any temporary or unused files.
300
A social engineering attack that uses email or other messaging systems, including telephony, to trick individuals into providing information or taking actions. A. Hotwire B. Phishing C. Check and drop D. Tracking
B. Phishing Always remember to be wary of anyone asking for personal information. If you get an email, asking for you to log in, do not click on the link, instead go to the actual site by typing in the email address into the email address bar yourself.
300
Which feature allows you to change the display resolution of a computer monitor? A. Computer management console B. System configuration tool C. Appearance and personalization D. Device manager.
C. Appearance and personalization
300
You need to find the MAC address of the network adapter for the computer you are currently working on. What command line command will give you the information you need? A. ipconfig B. grep C. ipconfig/all D. arp
A. ipconfig/all ipconfig/all shows in-depth IP address information. Ipconfig by itself only shows the IP address, subnet mask, and gateway address, not the MAC address.
400
Which technology is best used to connect from one computer to another computer at another location? A. None of the below B. Virtual Desktop infrastructure C. Med V D. Remote Desktop Connection
D. Remote Desktop Connection Remote Desktop connection lets you connect to a computer from any location with an Internet connection if the computer that you are trying to connect to is set up for remote access.
400
Which feature ensures that the latest device drivers are installed on your computer? A. Reliability and performance monitor B. Windows update C. Task scheduler D. System configuration Utility.
B. Windows update
400
You want to change your default home page in internet explorer. In which location should you modify settings? A. Trusted sites B. View C. Internet Options D. Favorites
C. Internet Options Internet options allows you to set which page it will open to, and how many tabs you would like each time it starts up.
400
A device or software solution that limits what travels in and out of a network or a single computer. A. Hover B. Firehouse C. Firewall D. Hoveral
C. Firewall
400
Which is an Ethernet cable used in networking? A. RJ 15 B. RJ 11 C. RJ 85 D. RJ 45
D. RJ 45
500
You have updated your video driver, but your screen stops responding. Which Windows feature should you use to log in, and troubleshoot? A. Disk Defragmenter B. Disk Cleanup C. Check Disk D. Safe Mode.
D. Safe Mode. Safe mode is a start up option that will only allow necessary and basic device drivers and applications to start so that you can troubleshoot and reinstall problemed devices.
500
You are installing a new program onto your computer and you are worried that it may cause problems with compatibility, what should you do first before installing the program to quickly recover if needed? A. Disconnect your computer from the internet B. Back up personal files to a server C. Uninstall other applications D. Create a system restore point
D. Create a system restore point Anytime you are not sure about the potential impact of a chance, you should create a system restore point. Its better to have a system restore point and not need it than to need one and not have it.
500
Which folder permission restricts user to only view files and launch applications? A. Full control B. Read and execute C. Read and Write D. Modify
B. Read and execute, restricts users to only view files and launch applications.
500
Any malicious software or simply unwanted software installed without user consent A. Trojan Horse B. Bot C. Spyware D. Malware
D. Malware
500
Which is the lowest level on the OSI layers? (bottom of the layers) A. Application B. Data Link C. Physical D. Document
C. Physical The physical layer is where the computers actually physically connect via networking cables and NIC cards.
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