Assistive Technology
Any item, software program, equipment, or product system used to increase, maintain, or improve the functional capabilities of people with disabilities.
What is an assistive technology?
What is an assistive device?
A civil rights law passed in 1990 that ensures individuals with disabilities have equitable access in all aspects of society, including while traveling through CLT.
What is the Americans with Disabilities Act?
What is the ADA?
Standards that ensure digital content is accessible for people with disabilities. Digital content refers to all content on CLT's app and website, YouTube page, and social media platforms.
What is Web Content Accessibility Guidelines?
What is Web Content Accessibility Guidelines Level 2.1 AA?
What is WCAG?
What is WCAG 2.1 AA?
What is digital accessibility/ compliance?
A group of employees responsible for ensuring that the CLT Airport is accessible to all passengers.
Everyone.
Aviation employees.
CLT employees.
A dog or miniature horse trained to perform tasks for a person with a disability.
What is a service animal?
Mobility assistance is available at CLT Airport and is managed by the airlines.
What is wheelchair service?
What is wheelchair assistance?
What are wheelchairs?
A physical or mental impairment that substantially limits one or more major life activities.
What is a disability?
A short description added to images and non-text elements in digital content so that screen readers can read it aloud to users with visual or cognitive disabilities.
What is alternative text?
What is alt text?
Private, dedicated, non-bathroom spaces available at CLT Airport for nursing mothers.
What are Mother's Rooms?
A designated, accessible space where service animals and working animals can relieve themselves in the CLT terminal.
What is a Service Animal Relief Area?
What is a SARA?
What is a Pet Relief Area?
A free app at CLT Airport that connects passengers with a live agent who will visually interpret their surroundings via the user's smartphone camera.
What is Aira On-Demand visual wayfinding?
What is Aira?
Prohibits discrimination based on race, color, and national origin (including limited English proficiency) in any program or activity receiving federal financial assistance.
What is Title VI of the Civil Rights Act of 1964?
What is Title VI of the Civil Rights Act?
What is Title VI?
The difference in brightness or light between a foreground color (like text or an icon) and its background color.
What is color contrast?
A way for all CLT employees to help maintain the accessibility of the CLT terminal when they come across non-urgent facility-related issues, such as inoperable elevators, escalators, moving sidewalks, service animal cleanliness, and more.
What is a work order?
These dogs are trained to do specific tasks, such as waking their person when an alarm clock sounds.
What is a hearing dog?
Providing written materials in alternate formats, such as Braille, relocating a meeting to an accessible location, and adjusting rules so individuals can participate are examples of.
What is a reasonable modification?
What is a reasonable accommodation?
What is an accommodation?
An additional narration track that explains important visual information in prerecorded video for people who are blind or have low vision.
What is audio description?
To ensure effective communication for individuals who are Deaf or hard of hearing, TVs in the terminal must provide visual text representations of spoken dialogue, sound effects, music cues, and speaker information.
What is closed captioning?
What are CC?
What is captions/ captioning?
These dogs detect physiological stress markers before they escalate to dangerous levels.
What is a medical alert dog?
A tool that supplements or replaces spoken or written language for people who have difficulty communicating through natural speech.
What is an augmentative and alternative communication device?
What is an AAC?
What is a communication board/ device?
What is an iPad/ tablet?
A federal law that prohibits airlines from discriminating against passengers with disabilities and provides detailed regulations outlining how airlines must ensure accessibility and equal treatment through the air travel experience.
What is the Air Carrier Access Act?
What is ACAA?
What is perceivable, operable, understandable, and robust?
What is POUR?
CLT Airport concessionaires and retail spaces should maintain a pathway of [blank] inches minimum for mobility devices.
Under the Americans with Disabilities Act (ADA), when it is not obvious what service an animal provides, staff are allowed to ask only two specific questions:
1. Is the dog a service animal required because of a disability?
2. What work or task has the dog been trained to perform?