FIVE COMMUNICATION SKILLS
COMMUNICATION VOCABULARY
Professional Emails
REFLECTION & GROWTH
WORKPLACE CONNECTIONS
100

This communication skill involves creating professional emails, letters, reports, and other written messages.

What is Writing?

100

Conveying messages without words, using body language, facial expressions, tone, and appearance.

What is Nonverbal Communication

100

This component is the destination of the email.  

What is recipients. 

100

Identifying what you do well is identifying your ______.

What is your strengths.

100

Strong communication skills can help you succeed in this setting.

What is workplace

200

This skill involves understanding information that someone communicates verbally.

What is Listening?

200

The way you hold your body; this shows confidence and professionalism.

What is Posture

200

The third component of an email.

What is the greeting.

200

Identifying skills that need additional practice helps you identify these.

What is areas of improvement (weaknesses)

200

Employees may receive this from supervisors or coworkers to help improve their performance.

What is feedback

300

Reading workplace instructions, policies, emails, and reports demonstrates this communication skill.

What is Reading?

300

A movement of the hands, arms, or head to express an idea or emotion.

What is gesture

300

This component include the details of the email.

What is the body.

300

Instead of saying, "I'm just bad at public speaking," a student says, "I am not confident yet, but I can improve with practice." This demonstrates what concept?

Growth mindset 

300

Employees use communication skills when working with customers, coworkers, and these people.

What is supervisors/managers

400

Giving presentations, participating in meetings, and clearly expressing ideas demonstrate this skill.

What is Speaking?

400

The look on your face that communicates emotion or attitude.communicate meaning without words.

What is facial expressions

400

This component informs the reader what the email is about. 

What is the subject.

400

Someone with this mindset understands that communication skills can improve through practice and effort.

What is growth

400

Setting goals and continuously improving your skills is part of this workplace process.

What is professional development?

500

Working respectfully with coworkers, customers, supervisors, and teams demonstrates this communication skill.

What is Interpersonal Communication?

500

The ability to understand and share the feelings of another person.

What is empathy

500

The last component of a profession email is called the ________ and should contain these_____,______,_______,_______,_______

The signature and it should contain your full name, phone number, email address, course you are enrolled in and the period.

500

Looking back at your bell ringers, projects, role-plays, and exit tickets can help you do this.

What is self-assess

500

Why are writing, speaking, listening, reading, and interpersonal skills important in almost every career?

Because employees must communicate effectively with customers, coworkers, supervisors, and other professionals.

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