Workplace Etiquette
What is Workplace Etiquette
The respectful behaviors and manners expected in a workplace
When is it appropriate to use your phone work?
What are breaks at work?
Name a shared space you might find in the workplace?
Break room or kitchen.
You are in the middle of texting your friend and a customer comes and asks a question. What should you do?
Put your phone away immediately and give the customer your full attention.
- builds trust
- helps work run smoothly
- prevents conflicts
- shows professionalism
Name two ways to keep yourself from being distracted by your phone?
- Keep your phone on silent
- Keep your phone in your locker
Where should you take your breaks?
Can you take someone else's food if their name isn't on it?
No! Even if you aren't sure who it belongs to, it is not yours.
You spill your drink while eating your lunch in a shared space. What should you do?
Clean it up! We are all responsible for keeping shared spaces clean.
Give an example of professional behavior at work
- arrive on time
- follow instructions
- be respectful/greet co-workers and customers
- stay focused
Why shouldn't you use our phone in front of customers?
It's rude and unprofessional. Customers should always have your full attention.
Is it ok to use your phone on your break?
Yes! As long as we are mindful of the volume and what we are watching around others.
What should you do when you are finished eating in a shared space?
Clean up your area.
Someone is speaking or using their phone very loudly in a shared space. What should you do?
Find another place to sit. Or, ask them to lower the volume in respectful and professional manner.
Name two important behaviors when communicating
- listen
- speak clearly
- don't interrupt
- ask questions if you are unsure
What should you do if you get an emergency phone call while at work?
Respectfully excuse yourself and tell your supervisor
Set an alarm/reminder.
What types of food should you avoid bringing in to shared spaces?
You're in the middle of a task that you don't think you can finish before your schedule break time. What should you do?
Complete the task and let your supervisor know your break will be a little late. Or, take your break and let someone know you will be back to complete the task.
Keeping our phone on silent, being respectful, and staying focused are all examples of what?
Proper workplace etiquette
What is a workplace phone policy?
The rules for personal phone use while in the workplace.
What skill do you use to keep track of breaks and other time sensitive matters?
Time management
Give 2 examples of proper breakroom etiquette.
- Cleaning up after yourself
- Keeping your phone on silent
- Chewing quietly
- Keeping the space organized
- Avoid smelly foods