Scenarios 1
If a customer can't find a product what should you do?
You could help them find it and the polite thing to say please and thank you and you're welcome.
A coworker fell from a ladder, what should you do
Check on the coworker to see if they're alright, and contact your nearest supervisor for assistance.
If a co-worker touches you is this an emergency? What could you do?
Yes, tell a manager or a boss about the incident.
What is the professional outfit for working in an office?
Dress shirt/pants, Anything considered business or business casual .
Should you wear sandles to work?
No you should wear sneakers or close-toed shoes.
If you heat up your lunch in the break room and some of it splatters it onto to the floor What should you do?
you need to clean up with the appropriate supplies or get some paper towels.
If you fall of a ladder, is this an emergency? What should you do?
Yes. Tell the closest person available about your accident and for assistance
What should you NOT do if a customer asks you to help look for something?
Insult their lack of knowledge, refuse to help, yell at them, etc
Is this professional to wear shorts to work?
No, most places require some sort of pants.
What could be the possible consequence if you are being inappropriate at work?
You could be warned, written up, or fired by the office management.
A customer tells you that you accidentally gave them the wrong order. What should you do?
Apologize to the customer and give them the correct order in a timely manner
Is it professional to put your head down while you are working in the office?
No
Should you let your personal issues from home affect how to interact with people at work?
No, while it's common to be upset, you should still be courteous to anyone you talk to at work
If someone says that you are doing a good job or a outstanding job in the workplace, how should you respond?
You could accept the compliment and say thank you
Apologize to your coworker and back away to a more comfortable distance.
What could you do if you front face products with the labels in the wrong order?
Ask a manager or supervisor to help you fix or straight up the shelves correctly for the mistake.
A customer is yelling at your coworker, what can you do?
You can call for a supervisor to assist or intervene by addressing the customer's concerns
Should you be wearing ripped jeans to work?
No wearing ripped jeans is not appropriate or professional
What could you do if you cut your finger while you are in the kitchen Job?
Ask a supervisor or manager to get a band aid or get the first aid if nessecary
Is it professional to wear dirty clothes at a construction job?
No, you're still required to wear clean clothing for the job--even if it gets messy