Xfinity Video
This is the Xfinity TV Tier that covers 10+ channels, including ABC, CBS, NBC, and FOX
What is the TV Core?
These are the two plan options for customers signing up for Xfinity Mobile
What is Mobile Select and Mobile Plus?
This is the only delivery/activation method for Chat agents to use when setting up NOW Internet.
What is SIK Ship/GSK Ship?
This Xfinity serviced city in Texas is the 4th largest in population, in the U.S.
What is Houston?
These are the 3 sales metrics that are on your Scorecard
What are XM close rate, HSD close rate, and Rev Per Chat?
This Harry Potter themed ride, connects riders from Island Adventure to Universal main.
What is Hogwarts Express?
This is the lowest level VID Tier you can subscribe to, in order to have HGTV and Bravo.
What is the TV Plus?
This is the current monthly cost for 1 line of Mobile Plus
What is $45?
For NOW tv customers, this is the cost for Peacock Premium.
What is $0?
This Xfinity state is home to Comcast world headquarters.
What is Pennsylvania?
This is the name of the Tab in Infoquest, that shows all the orders you've entered, that have not closed/activated yet
What is the Open Orders tab?
This Universal theme park, features live movie sets, that patrons can take a tram through.
What is Universal Studios Hollywood?
This is the new Multi-Product discount that is offered with the New VID tiers, when bundled with Internet.
What is $10?
This is the current monthly cost for two lines of Mobile Select
What is $60?
This is the current monthly cost for NOW TV
What is 20?
This Xfinity City is home to corporate giants, Amazon, Starbucks, Boeing, T Mobile, and Microsoft.
What is Seattle?
This is the Scorecard expectation that determines Academy graduation.
What is 80% to the que average?
This Marvel characters Coaster, launches you at 67 milers per hour, and might leave you feeling "green" when done.
What is the Incredible Hulk ride?
This is the amount of Cloud DVR storage is available when a customer subscribes to TV Plus.
What is 300 Hours?
This is the current cost for Xfinity Mobile customers calling or texting to Mexico or Canada
What is $0 / Free?
To be eligible for NOW tv, customers must have one of these 3 products.
What is Xfinity Internet, Internet Essentials, or NOW Internet?
This Xfinity serviced state has more people living in it, than all of Canada, and is home to 4 MLB teams.
What is California?
Previously paid out orders, where the account has been completely disconnected within 90 days of activation, subtracting from current month commission, are called these.
What are Charge-Backs?
This 3D ride has you battle Megatron, fighting alongside Optimus Prime and BumbleBee
What is Transformers the ride?
This Video Tier would include customers regional sports coverage for their favorite teams, as well as the More Sports & Entertainment collection.
What is Premium?
This is the current cost for the Unlimited tablet plan with Xfinity Mobile
What is $20?
To be eligible for NOW mobile, customers must have any of these 3 subscriptions/products, in place.
What is NOW internet, Xfinity Internet, or Internet Essentials?
This Xfinity State is the only in the U.S that features 5 National Parks.
What is Utah?
This is the math equation used to show what your HSD close rate is.
What is HSD units activated divided by Chats taken?
Universal Studios opened first, in 1915, in this Gold Rush State.
What is California?