The Basics
Who can a child be released to at pick-up?
Their parent/guardian or an authorized individual.
What time should staff sign in a child?
The time they walk into the program
Can a parent send just anyone to pick up their child?
Yes, as long as staff is notified and their name is in the pick up list and the person had ID
Who must parents contact to report their child's absence from a before-school program?
The centre.
A parent tells you their child will be picked up by someone different today. What should you do?
Document the change in the Daily Written Record, and ask the parent to remind the pick up person to bring their ID.
What is the minimum age for someone to be considered an adult for pick-up purposes?
16 years old.
What app is used to notify families about unexpected absences?
Weemarkable.
What should staff ask for if they don't recognize the person picking up a child?
Government-issued photo ID.
What happens if a Kindergarten or School Age child doesn't arrive before the morning school bell?
They are marked absent.
A child is going to an extracurricular activity. What should the parent provide?
Written instructions.
Who is responsible for making sure this policy is followed?
All staff, students, and volunteers.
What two types of notifications are sent to families when a child is absent?
An app notification and an email.
What should staff check when a parent sends an alternative pick-up person?
That the name on their government-issued ID matches the name provided.
Do YMCA staff contact parents when a school-age child is unexpectedly absent before school?
No. The school board follows its Safe Arrival Protocol.
A parent can't be reached when their child hasn't been picked up. Who should staff call next?
An emergency contact.
When do YMCA staff officially take responsibility for a child?
Once the child has been signed in for care.
Where do staff document changes to pick-up arrangements?
Daily Written Record
What should staff do if they cannot confirm the person's authorization?
Confirm with another staff member or request government-issued photo ID and verify against the authorized pick-up list.
What two reports must be completed when an after-school child is unaccounted for?
YMCA Incident/Accident notification and Serious Occurrence Report to Ministry of Education
The centre is closed, and a child still hasn't been picked up. Who must the staff notify?
The supervisor/designate, who will notify the Manager/General Manager.
Can a child over 10 ever be released without adult supervision?
Yes, with an agreed-upon written plan approved in advance.
What two records must be updated when a child is absent?
The attendance record and Daily Written Record.
True or False: Someone who looks familiar can pick up a child without being on the authorized list.
False.
What should staff do if an after-school child is still unaccounted for after checking with the school office?
Check school premises, call the parent/guardian, call police, contact management, and complete the required reports.
One hour has passed since closing, and nobody has contacted the centre. What happens next?
Call the appropriate regional child protection agency.