CALL TYPES
PSAP
FACTS BMW/RR
TECHNOLOGY
THE RESULTS COMPANIES
100
CHECKING TO MAKE SURE THE SYSTEM TO SEE IF IT WORKING PROPERLY
What is A DEALER TEST CALL
100
I WORK FOR THE RESULTS COMPANIES WITH BMW ASSIST WE MONITOR BMW VEHICLES I NEED TO REPORT AN ACCIDENT
What is PSAP GREETING
100
LOCATED IN MUNICH, BAVARIA
What is BMW HEADQUARTERS
100
USED FOR VEHICLES 2013 AND OLDER
What is BMW LEGACY
100
AFTER TRAINING THIS IS YOUR NEXT STEP
What is GRAD SCHOOL
200
MY CLIENT ADVISER ASKED ME TO PRESS THIS BUTTON TO MAKE SURE EVERYTHING IS CORRECT
What is ACTIVATION CALL
200
INJURIES, SEVERITY, LOCATION, BLOCKING TRAFFIC
What is INFORMATION GIVEN TO PSAP
200
IN 1998 A TRADE WAS MADE TO GIVE BMW THIS COMPANY
What is ROLLS-ROYCE MOTORCARS
200
THIS EQUIPMENT ALLOW THE CUSTOMER TO SEARCH THE INTERNET AND USE CERTAIN FEATURES
What is THE I DRIVE
200
ALWAYS EXPECT GREATER
What is RESULTS MISSION STATEMENT
300
I FEEL LIKE I'M HAVING A HEART ATTACK SEND HELP
What is E-CALL(SOS) ASSISTANCE NEEDED
300
CUSTOMER IS BLOCKING TRAFFIC AND VEHICLE WON'T START
What is REQUESTING A TOW
300
THIS IS BMW'S SPORTS LINE
What is M SERIES
300
POI, HOTEL, RESTAURANT, FLIGHT, HOROSCOPES
What is CONCIERGE/CONVIENCE PLAN
300
I RUN THE SITE, TALK TO CLIENTS AND THE AGENTS
Who is DAN FISHER
400
MY MOTORCAR HAS FAILED TO PROCEED, AND MY INSTRUMENT CLUSTER ISN'T WORKING
What is ROLLS ROYCE ROADSIDE ASSISTANCE
400
THE CUSTOMER IS BLEEDING, OR HAS INJURIES,
What is REQUESTING AN AMBULANCE
400
KNOWN AS "Emily", "Silver Lady" or "Flying Lady" I'M REFERRING TO
What is SPIRIT OF ECSTACY
400
ALLOWS CUSTOMERS TO LOCK THEIR DOORS FLASH THEIR LIGHTS AND EVEN ADJUST THEIR CLIMATE
What is BMW REMOTE APP
400
LOCATED IN THE FISH BOWL HANDLES EVERYONE'S IEX AND CAN SEE WHAT AUX STATE YOUR IN
What is LOCAL RESOURCE PLANNER (LRP)
500
THIS CALL COMES IN AUTOMATICALLY WHEN THE SENSOR IS TRIGGERED
What is AUTOMATIC COLLISION NOTIFICATION (ACN)
500
BADGE NUMBER/ OPERATOR NUMBER, NON EMERGENCY CALL BACK, ETA
What is INFORMATION TO GET FROM PSAP
500
THIS BRUSH ALLOWS ONE MAN THE ABILITY TO PAINT COACH LINES WHAT IS IT MADE OF
What is SQUIRREL HAIR
500
HARDWARE USED FOR NEWER VEHICLES, THE NEWEST TECHNOLOGY
What is BMW CONNECTED DRIVE
500
BESIDES THE UNITED STATES WHERE ELSE IS RESULTS LOCATED
What is THE Philippines,Costa Rica, AND Mexico
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