Design Disciplines
Thinking Modes and Mindsets
Tools & Techniques
100

Applying management frameworks, anthropological methods and design principles to organizational challenges.

What is Business Design?

100

Thinking mode that is generative; involves generating choices and ideas.

What is Divergent Thinking?

100

Research-based archetypes of stakeholders that highlight key goals and motivations behind behavior, and articulate their needs and wants.

What is a Persona?

200

Applying marketing principles and design methods to designing product/service experiences that customers desire (or need).

What is Customer Experience Design?

200

Social stereotypes about certain groups of people that individuals form outside their own conscious awareness.

What is Unconscious Bias?

200

Bringing your ideas and concepts into a form that is visible, tangible and concrete.

What is prototyping?

500

A design discipline focusing on improving or introducing a new interactive experience between end-user and digital product/platform.

What is User Experience Design?

500

Making a probable conclusion from what is observed, generating patterns of meaning, and what you know.

What is abductive reasoning?

500

A framework that outlines a design project based on an assumed business problem - developed by a person or team in consultation with a client or company.

What is an Innovation Design Brief?

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