CASH
When should you lock your cash drawers
Anytime you have to step away from your station
Quote a CD: RATE: 4.00% Featured 10MOS - $9000
Do beneficiaries need to sign the signature card?
NO!
What is the preferred authentication method? (Supervisor Override, PIN, Digital Link, One Time Code, Two ID's)
PIN AUTHENTICATION
What is the preferred method of authentication?
PIN AUTHENTICATION
What are you top/bottom drawer limits?
TOP: 4000 BOTTOM: 21,000 ALL: 50,000
Quote a CD: RATE: 4.00% - Featured 7MOS - $1500
THE APY FOR A 7 MONTH CD WITH $1500 IS FOUR POINT ZERO ZERO PERCENT.
How should the Power of Attorney sign for the principal on the signature card?
John Smith, POA
What categories make up Circle of Excellence?
FC OSAT, Willingness to Help, Risk Management
Do CSA surveys count towards the total OSAT score?
How should you count your cash back to the client?
Teller Till to Hand. Hand to Counter.
Quote a CD: RATE: 3.25% - Flexible 12MOS - $80,000
If a child under 18 cannot sign their name, how should the parent sign?
John Smith, by parent.
How do you set time locks at the EOD?
Independently Calculate, Compare with other associate, Close the vault!
What score is needed to pass your knowledge assessment?
80%
Client deposits $12,000 into business checking and withdraws $3,000 from business savings. Is a CTR needed?
YES!
Quote Rate for vehicle Refinance at 6.12%
Today's Annual Percentage Rate (APR) starts as low as 6.12% for a refinance auto loan. There are many factors such as state of residence, approved loan amount, applicable discounts and credit history that may cause your actual APR to differ. The only way to truly know the loan rate is to complete an application.
What title can LLC account signers have?
Managing Member, Member, or Authorized Signer
What do you do if a client request to close an Alleged Unauthorized Account?
Transfer the client to the appropriate fraud area and enter the complaint.
What is the minimum pass rate for PIN AUTHENTICATION?
70% Passed
A client cashes a check for $22,000, deposits $13,000 to their savings, and makes a cashier's check for $9000 payable to themselves. Do you fill out a CTR or MIS?
CTR AND MIS
Quote Rate for New Vehicle Purchase at 6.69%
Today's Annual Percentage Rate (APR) starts as low as 6.69% for a new vehicle purchase auto loan. There are many factors such as state of residence, approved loan amount, applicable discounts and credit history that may cause your actual APR to differ. The only way to truly know the loan rate is to complete an application.
What documents are needed to add more signers to an incorporation?
Meeting Minutes, Signature Card, and Business Resolution.
What do you do if a California client brings in documents for coerced debt?
Empathize with the client, scan the documents to FC folder, email the documents to CoercedDebtClaims@bofa.com and follow Solution Center
Which Texan Market Leader was recognized on FCO for his leadership in Circle of Excellence
JAMES COWART III