Where is Waldo?
Communication Def
100

I'm glad to hear that your tech appointment was great, and that your phone was fixed. Thank you for being a loyal at&t and have a great rest of your week!- Social Media Specialist

What is branded properly and missing customer?

100

The first communication QA parameter.

What is: Did the agent maintain positivity throughout the interaction?

200

Hello Corry, I totally understand the inconvenience associated with having a raised AT&T box in your yard. and I am here to assist.- Social Media Specialist

What is the period instead of a comma after yard?

200

The second communication QA parameter.

What is: Did the agent maintain confidence throughout the interaction?

300

Hi Corey, Do you, by any chance have an alternative contact number? -Social Media Specialist

What is the capital D and the comma after you?

300

The third communication QA parameter.

What is: Did the agent communicate without spelling or grammar errors?

400

It can take up to 72 business hours for me to get a response from them. As soon as they update me, I will keep you posted. I can also be reached Tuesday though Saturday between 7am and 4pm CST at 1-800-207-1233 at 65659.- Social Media Specialist

What is though?

500

The landline team has been made aware of your concern, but an update has not yet been provided. If you ever need our assistance again, Please don't hesitate to contact us. Thank you for reaching out to AT&T. -LaPorshiaP Social Media Manager

What is the capital P?

M
e
n
u