OSHA 1
OSHA 2
THRIVE
SYSTEMS
Office Numbers
100

What is the OSHA Bloodborne Pathogens Standard

designed to protect workers exposed to blood or other potentially infectious materials

100

What are 4 examples of PPE

Gloves, Eyewear, face shield, ect

100

What is our Thrive goal for supplies

2.8%

100

What systems are designed to fill the schedules?

SRS and Recare system. 

100

What is our current SRP case acceptance? 

48%

200

How often should we do the 1 page osha walkthrough?

Once a month and it should be stored in the office binder 
200

Who is our OSHA Coordinator and back up?

Dash and Sarina

200

What is DSO and what is our Thrive goal for DSO

Days sales outstanding. 30

200

What system helps with hygiene cancellations and no shows?

2 week calls

200

What is our goal for Invisalign each month? 

4

300

What is the correct order for donning and doffing?

(1) Gloves, (2) Gown, (3) Face shield or goggles, (4) Mask or

300

What do we say in the headset if there is a walkthrough?

"Is our OSHA coordinator available?"

300

What is our Thrive for patient reappoint?


BONUS: Where are we at now?

80%


79%

300

What are the 10 steps in the 10 steps financials?

Develop Rapport, Patient Confirmation, Share excitement, Details or bottom line, Give fee with confidence, Repeat response, whole amount or budget, ask for payment amount, financing and close

300

What % do we need to be at to start quarterly profit sharing?

16%

400

How often do you Operate Eyewash to remove any accumulated debris in line?

Weekly

400

How often is AED (Automatic External Defibrillators) tested per manufacturer’s instructions?

Monthly

400

What is a "Magic 7" hygiene day

2 NP, 4 recare and 1 SRP

400

What does PCSB stand for?


Bonus: Role play and example

Problem, consequence, solution and benefit

400

What does 12 month rolling affect?

Bonusing with 16% profitability

500

How often do we check main suction trap and clean as needed & Amalgam Separator?

Monthly

500

How often do we test dental unit waterlines?

Quarterly

500

What is our goal for this month

109,895

500

What are the 13 dots?

Service SWOT, DISC, Pt transfer, Smile swot, DBM/ET, Pt transfer, Doc tx, Doc closing, Pt transfer, Pt transfer, 10 step financial, Firm financial and deliver tx

500

What is our crown case acceptance % from March to May?

35.7%

M
e
n
u