Communication
These are two types of communication styles
What are verbal and non-verbal?
Ability to influence other people
What is leadership?
Absorbing what another person says and responding to their concerns
What is active listening?
This is the number of leadership stypes we studied
What is 3?
This is the most common form of written business communication
What is email?
Make sure that you plan ahead and stay organized to use all your time wisely
What is time management?
This is one of the most important skills in business
What is the ability to listen?
This leadership style typically has low participation
What is autocratic?
These (name 2) are examples of non-verbal communications
What are:
-face expressions
-tone of voice
-movement
-appearance
-eye contact
-gestures
-posture
Activities designed to help work groups to solve problems
What is team building?
This is the amount that a listener retains after a 10-minute verbal presentation.
What is 50%?
This leadership style is more hands-off
What is laissez-faire?
Pieces of information acquired by observing rather than listening to other people
What are nonverbal cues?
Meetings and interviews are examples of this type of communication
What is formal?
This is the first step to listening actively
What is identify the speaker's purpose?
This leadership style includes feedback.
What is democratic?
This is the most common type of business communication
What is verbal?
This is the leadership style of Ron Swanson and Michael Scott
This is the last step of listening actively
What is respond to the speaker with appropriate comments/questions/body language?
This leadership style has a centralized authority
What is autocratic?