Invoice system supported by GBM (Group Billing Management) for external clients that replaced OBR
What is EBILL pay?
One of the longest tenured team members with 30 years, also part of her name
Who is Melanie Long?
If members and providers have to call Delta this is the automated application that helps them
What is EIVR (Enterprise Interactive Voice Response)?
Marketplace, hCentive, hCentive Admin Portal and PAD are supported by this team
Who is Shop & Buy?
This Group Product Leader in 5th grade won his school spelling bee and attended the citywide competition. Sadly he didn't win - but that's okay because he currently has a Masters in Creative Writing.
Who is Kevin O'Neill?
Very first ADAP feature released on the React platform
What is G&A Claim Disputes?
15 marathons in 8 years, she most recently ran the NY marathon in November
Who is Mary Miller?
Hardest substance in the human body. On CSI it's how they identify the dead people.
What is tooth enamel?
Supports claims pre-processing, their name is partially derived from the rehabilitation of these dogs
Who are the Intake Greyhounds?
Even though he grew up in a place with only one elementary, middle, and high school - don't let it fool you. He has a black belt in Judo and can type over 100 words a minute. Challenge him!
Who is Duane Nagata?
Initiative that turned off PCP auto-assignment and instead assigns PCP based on claims utilization
What is DCM (DeltaCare Modernization)?
Trilingual Product Owner, at 7 years old, was inspired to launch a business that helped classmates have better handwriting. The notoriety caused the school's principal to shut it down, but this mini entrepreneur grew up to get their MBA.
Who is Klaira Markenzon?
This application uses code, not words, to generate documents. Summertime dining also comes to mind.
What is Alfresco?
Two members of this team won IDEATE '22 for Team Overbite while their Lead Engineer is the captain of the Delta Dental Cricket team
Who are the B2B Wizards?
Preparing for discernment on the weekends to become a deacon. Because Doc Management doesn't keep her busy enough.
Who is Margaret Hudson?
Percentage of groups migrated over to ESS
What is 97%?
Dabbles in provider services
Who is Roly Low?
Essential like brushing your teeth, 73% of Americans would rather go to the grocery store than do this
What is floss?
First adopter of the modernized benefits services and data platform. Let's hit them with all of our questions.
Who are ESS (Enrollee Self Service)?
Representing Infrastructure & Portfolio Management, Delta Dental is a family affair for this trio
Who are Michael, Stacie and Ashlyn Sysum?
Officially joining the SBDF in PI-16, they launched Path Recruit & updated Delta's PTO policy
Who are:
1. People Insights/People Innovators
2. People Tech/People Solutions
Like BTS and BLACKPINK before her, this K-pop dancer has been taking the Boston streets by storm and garnered thousands of YouTube subscribers along the way
Who is Olivia Liu?
During the average lifetime most humans spend this number of days brushing their teeth
What is 40 days?
Most number of old-timers on this team of 22 people. Combined they have like 100 years.
Who are GMMO (Group member management online)?
Loves Radiohead so much that he's incorporated their music into soundtracks that he creates for his award-winning screenplays.
Who is Michael Dean?