Formal style
What is a formal letter?
A letter used for official or business purposes.
Who do you write an informal letter to?
To a friend or family member.
Why do people write complaint letters?
To explain a problem and ask for a solution.
What is a letter of application?
A letter written to apply for a job or a course.
What is the purpose of a request letter?
To ask for something politely or formally.
What are the main parts of a formal letter?
Sender’s address, date, greeting, body, closing, signature.
How do you start an informal letter?
“How are you?” or “What’s up?”
How can you begin a complaint letter politely?
“I am writing to draw your attention to…”
What should you include in the opening remarks?
Job title, where and when you saw it advertised.
What should you explain in the body of a request letter?
The reason for the request.
How do you start and end a formal letter?
“Dear Sir/Madam,” and “Yours faithfully,”
What do people write about in informal letters?
About daily life or feelings.
What is written in the main body of a complaint letter?
The paragraph where you describe each problem and give reasons.
What information goes in the main body?
Age, qualifications, experience, and skills
What is a polite phrase used to make a request?
“I would be grateful if you could…”
What is the difference between a formal and an informal letter?
It is polite and professional, not friendly or casual.
What makes it more personal?
No titles, just the person’s name.
What can you write in the closing remarks of a complaint letter?
“I insist on a full refund” or “I hope this matter will be resolved soon.”
What is written in the closing remarks?
When you are available for interview and contact details.
What should you write at the end of a request letter?
Your full name and signature.
When do people write formal letters?
For job applications, complaints, or information requests.
How do you end an informal letter?
“See you soon,” or “Love.”
What tone should you use when writing a complaint letter?
Polite but firm, not rude or insulting.
Which tenses are used in a letter of application?
Present simple for skills, past simple for experience, present perfect for recent work.
What are the main parts of a request letter?
The sender’s address, date, receiver’s address, greeting, body, closing, and signature.