Rev
Using the oldest usable product first follows this rotation method.
What is FIFO?
These two items can turn a sandwich into a meal.
What are chips and a drink?
Offering bacon, avocado, or double meat is an exmaple of this.
What is suggesting an add-on?
Showing a new employee how to proform a task correctly is part of this.
What is training?
A friendly welcome with a smile and eye contact within 3 seconds of a guest entering our shop.
What is a guest greeting?
These test strips check whether sanitizer is at requirement concentration.
What are sanitizer test strips?
This online feedback can help potential guests decide to visit our shop.
What are Google reviews?
Following this helps us prepare the right amount of product for the business.
What is the prep list?
Specific feedback that helps an employee improve is called this.
What is coaching?
Cutting costs while allowing poor service or poor food quality can cause us to lose this.
What is repeat business?
Completing this internal review helps identify issues before an inspection.
What is Self REV?
Asking whether a guest would like chips and a drink can increase this.
What is the average ticket?
These tools help us serve consistent protein portions.
What are portion boats?
Following the same standards you expect from your team is called this.
What is leading?
When a guest looks unsure about ordering, this is how we can help.
What is ask a friendly question and guide them through their options?
Food that passed its discard date requires this action.
What is discarded and record the waste?
An add-on given to a guest without being entered into the POS causes this.
What is lost revenue?
Recording discarded product helps identify and reduce this.
What is waste?
Following up on assigned tasks and addressing missed expectations demonstrates this.
What is accountability?
Clean tables, floors, and trash areas help create this for the guest.
What is a welcoming dining area
Cleaning only the visible parts of this equipment can leave food residue behind its blade and guards.
What is the slicer?
Sales minus expenses equals this.
What is profit?
Tracking these POS transactions help identify mistakes or unusal activity.
What are void and refunds?
Thanking an employee for a job well done is an example of this.
What is recognition?
These two polite phrases belong in every guest interaction.
What are "please" and "thank you"?