Identify the Gaps
Name one common communication gap found in schools in Tobago.
What is inconsistent sharing of information between school leadership and teachers.
What is the first step in developing a school communication plan?
What is conducting a needs assessment or audit of current communication methods?
One free technology platform used by schools.
Google Workspace (e.g., Google Classroom, Google Docs).
What is digital literacy and why is it important in schools?
The ability to use digital tools effectively; important for navigating school platforms and communication.
Who are the key stakeholders in a school's communication plan?
Parents, students, teachers, principals, MOE, community members.
What is the impact of poor upward communication from staff to leadership?
Low staff morale, misunderstandings, and delayed problem-solving.
Name two low-cost strategies to improve accessibility of school information.
Posting updates on noticeboards and using WhatsApp groups for quick messages.
How does a shared digital calendar help?
It allows staff, students, and parents to view important dates in real-time.
Name one emerging tech tool for school communication.
AI-based chatbots or SMS platforms for parent updates.
How can student voices be encouraged in communication?
Through student councils, suggestion boxes, and regular forums.
True or False – Most communication gaps are caused by technological failure.
alse. Many gaps stem from lack of planning, human error, or unclear protocols.
What does “timely communication” mean in the context of crisis management?
Providing accurate updates to all stakeholders as soon as possible.
Compare WhatsApp vs. Microsoft Teams in a school setting.
WhatsApp is fast and widely used but informal; Teams allows structured collaboration with files and meetings.
A legal or ethical concern with parent contact info?
Sharing personal data without consent violates privacy laws and ethical standards.
Why is involving parents essential?
Builds trust, improves learning outcomes, and fosters accountability.
Describe a scenario where lack of stakeholder feedback causes a breakdown.
A school rolls out a new dress code without consulting parents, leading to protests.
What is no Consultation
(Roleplay) Miscommunication solution
Model a scene where the teacher clarifies the issue, listens to the parent, and agrees on a follow-up.
How can technology worsen communication?
Overuse of group chats can lead to missed messages or information overload.
Situation with a data privacy breach.
A teacher shares students' email addresses in a group email, leading to complaints.
Communication chain: MOE → Principal → Teacher → Parent
Ministry sends update → Principal holds staff meeting → Teachers notify parents via newsletter or app.
Identify and explain a cultural or systemic factor that might widen communication gaps.
Hierarchical leadership styles may discourage open dialogue from teachers or parents.
Outline a monthly communication strategy for teachers and parents.
1. Weekly newsletter. 2. Monthly parent check-ins. 3. Calendar of events shared digitally.
Evaluate a digital tool used in Tobago.
Google Classroom: Pros – user-friendly and accessible. Cons – Limited offline use and depends on digital literacy.
(Debate) AI tools – Help or Hazard?
Help: Fast responses, 24/7 access. Hazard: Risk of misinformation, over-reliance.
3-point stakeholder communication policy
1. Timely and accurate info.
2. Two-way communication.
3. Privacy protected.