Service System!!!!
__________, greet, explore, present, execute, and wrap-up are the 6 steps to the NexStar Service System.
What is Prepare?
A state-mandated certification requited to legally manage or perform construction, renovation, or demolition projects.
What is a License?
Length x Width = ?
What is the formula for Square Feet / Area?
The weight of one US gallon of water.
What is 8.34 pounds?
Was created in 1931 as an occupational licensing board to protect the public health, safety and welfare by prescribing the standard of competence, experience and efficiency of applicants for license by examination.
What is the State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors?
Empathy, _____________, and Expertise are the three pillars of trust.
What is Expectations?
A mandatory financial charge imposed by a government on individuals or entities to fund public expenditures like infrastructure, schools, and services.
What are Taxes?
(C x 9/5) + 32 = ?
What is the formula to convert celsius to fahrenheit?
The amount of heat required to raise the temperature of one pound of liquid water by one degree.
What is a BTU (British Thermal Unit)
What is the North Carolina State Board of Examiners of Electrical Contractors?
The hat a service professional wears when his / her number one goal is to understand the wants, needs, and concerns of the homeowner.
What is the Consultant Hat?
Protects you and your business from "general" claims involving bodily injuries and property damage.
What is General Liability Insurance?
I x R = ?
What is the formula to calculate Voltage?
A component that senses the temperature of a system and automatically switches heating or cooling devices on/off or regulate heat transfer fluid to maintain a desired setpoint.
What is a Thermostat?
True or False? A W-9 employee (independent contractor) can be employed by a company to engage in construction, renovation, or demolition projects, if he / she does not possess the propre licensing?
The objection wheel consists of the right time, the right person, the right solution, and ___ _____ ______.
What is The Right Company?
System that provides medical care, wage replacement, and death benefits to employees who suffer work-related injuries or illnesses.
What is Worker's Compensation Insurance?
GPM x 2 = ?
What is the formula to calculate DFUs?
A versatile handheld diagnostic tool used to measure electrical properties like voltage (AC/DC), current, and resistance.
What is a Multimeter?
An official examiner, overseer, or investigator who checks that procedures, buildings, or products meet regulations, standards, or safety codes.
What is an Inspector?
The six principles of influence consist of reciprocity, consistency, _________, consensus, authority, and _________.
What are Liking, and Scarcity?
What is a Permit?
(Total BTUs of all appliances / 1,000) x 50 = ?
What is the Combustion Air Formula?
A skilled professional who installs, maintains, diagnoses, and repairs machinery, equipment, or software, often directly for customers.
What is a Service Technician?
The state entity that regulates the state's insurance industry, license agents, and protects consumers by investigating fraud, handling complaints, and reviewing insurance rates.
What is the North Carolina Department of Insurance?